IT Support Engineer Client of Eshfa.com Posted on July 4, 2018 2 - 3 years Dubai - United Arab Emirates Bachelor of Science(Computers). Any Nationality Login To ApplyRegister & ApplyApply Without Registration Send Me Jobs Like This SEND Alert Set Successfully Opening 01 Job Description EMAIL JOB SEND Email sent successfully. SHARE JOB Job Description:• * Provide prompt and accurate feedback to customers• * Ensure all issues are properly logged• * Prioritize and manage several open issues at one time• * Prepare accurate and timely reports• * Document technical knowledge in the form of notes and manuals• * Maintain jovial relationships with clients• * Research and identify solutions to software and hardware issues• * Ask customers targeted questions to quickly understand the root of the problem• * Track computer system issues through to resolution, within agreed time limits• * Refer to internal database or external resources to provide accurate tech solutions Company Industry Recruitment / Placement Firm / Executive Search Department/Functional Area Engineering Desired Candidate Profile • * Hands-on experience with Windows/Linux/Mac OS environments• * Good understanding of computer systems, mobile devices and other tech products• * Ability to diagnose and troubleshoot basic technical issues• * Familiarity with remote desktop applications and help desk software• * Excellent problem-solving and communication skills• * Ability to provide step-by-step technical help, both written and verbal• * BS degree in Information Technology, Computer Science or relevant field• * Additional certification in Microsoft, Linux, Cisco or similar technologies is a plus• * Proven work experience as a Technical Support Engineer, Desktop Support Engineer, IT Help Desk Technician or similar role Keywords Technical support Linux Windows cisco Information technology microsoft Remote desktop Computer science IT helpdesk Desktop support Login To ApplyRegister & ApplyApply Without Registration REPORT THIS JOB Disclaimer: Naukrigulf.com is only a platform to bring jobseekers & employers together. Applicants are advised to research the bonafides of the prospective employer independently. We do NOT endorse any requests for money payments and strictly advice against sharing personal or bank related information.We also recommend you visit Security Advice for more information. If you suspect any fraud or malpractice, email us at email@example.com People also searched for Dubai UAE All Jobs IT Support Engineer Jobs in Dubai Desktop Support Engineer Jobs in Dubai Desktop Engineer Jobs in Dubai Engineering Jobs in Dubai Hardware Jobs in Dubai Technical Support Jobs in Dubai IT Helpdesk Jobs in Dubai IT Support Engineer Jobs in UAE Desktop Support Engineer Jobs in UAE Desktop Engineer Jobs in UAE Engineering Jobs in UAE Hardware Jobs in UAE Technical Support Jobs in UAE IT Helpdesk Jobs in UAE IT Support Engineer Jobs Desktop Support Engineer Jobs Desktop Engineer Jobs Engineering Jobs Hardware Jobs Technical Support Jobs IT Helpdesk Jobs Client of Eshfa.com View Contact Details Contact Name/ Designation: - Website http://eshfa.com/job/it-support-engineer-jobs-dubai/ Additional Information Required Employer has requested some additional information along with your application for this job Cancel Login to Naukrigulf Continue using GOOGLE FACEBOOK All your activity will remain private or Forgot Password?