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IT Support Engineer - Onsite(uae)

Cogentec IT Solutions

2 - 5 years Dubai - United Arab Emirates

Bachelors in Computer Application(Computers). Indian

, Posted on March 6, 2018 1 Opening

Job Description

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The requirement is for the role of an IT Support Engineer for one of our key clients in the UAE. The IT Support Engineer will be placed onsite at the client location in the UAE and basically work as an extension of the offshore support team based in Bangalore.
As an onsite person, the key areas of responsibility fall under 2 heads:
• Helpdesk Support - ability to perform basic troubleshooting of printers, network connectivity, laptops etc. within the client organisation
• Liaison between end users and Bangalore offshore support team - Be the client facing person and communicating/co-ordinating with our offshore support team located in Bangalore

Industry Type : IT - Software Services
Functional Area : IT Software

Desired Candidate Profile

Excellent English communication skills
• Candidate should have good client facing characteristics such as pleasant personality, approachable and co-ordination skills
• Loves technology and stays up to date with technology trends
• Skills in basic SQL and RDBMS concepts
• Good knowledge and experience of small size office infrastructure such as laptops, printers and network connectivity
• Should be holding a valid Indian passport


Sql Technical Rdbms Telecommunication Customer Software Services Offshore Computer Networking Coordination Skills

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Cogentec IT Solutions

Cogentec IT Solutions
Cogentec IT Solutions is an agile software solutions company based in Bangalore. Our clients include large global data analytics companies in the healthcare domain. We expertise in mobile, cloud and IoT based product platforms.

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