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Experience
2 - 7 Years
Monthly Salary
AED 3,500 - 4,000 ($946 - $1,081)
Job Location
Education
Bachelors in Computer Application
Nationality
Any Nationality
Gender
Any
Vacancy
10 Vacancies
Job Description
Roles & Responsibilities
We are seeking a dynamic and hands-on IT Support Executive to provide technical assistance across our branches and corporate offices. The ideal candidate should have experience in both on-site field support and technical IT troubleshooting, ensuring smooth operations of systems, hardware, and applications.
Key Responsibilities:
- Provide on-site IT support across retail branches, warehouses, and offices.
- Troubleshoot and resolve hardware, software, and network issues.
- Perform desktop support, printer/scanner configuration, and break-fix maintenance.
- Handle IT service tickets, perform L1/L2 support, and escalate complex issues as needed.
- Support ERP/application-level troubleshooting.
- Install and maintain hardware components and network cabling.
- Coordinate with vendors for hardware installation and repair.
Key Areas:
Field Service Engineer, On-Site IT Support, IT Site Visit Executive, Field IT Support, IT Technician, Help Desk Support, L1/L2 Support, End User Support, System Support, Desktop Engineer, ERP Support, Break-Fix Support, Network Cabling, Hardware Installation, Onsite Ticket Handling.
Desired Candidate Profile
- Diploma or Bachelor's in IT/Computer Science or related field.
- 2–4 years of relevant experience in IT support or field service roles.
- Strong troubleshooting and communication skills.
- UAE experience and driving license preferred.
Employment Type
- Full Time
Company Industry
Department / Functional Area
Keywords
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Life Pharmacy LLC
Pharmacy, health & wellness
Reena - NA
Dubai 21868, Dubai, United Arab Emirates (UAE)
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