IT Support N/A

Employer Active

Posted 33 min ago

Experience

3 - 5 Years

Monthly Salary

AED 3,500 - 6,000 ($946 - $1,621)

Job Location

Al Ain - United Arab Emirates (UAE)

Education

Bachelors in Computer Application(Computers)

Nationality

Syrian

Gender

Female

Vacancy

1 Vacancy

Job Description

Roles & Responsibilities

  • Deliver exceptional technical support by troubleshooting hardware and software issues for end-users, ensuring minimal downtime.
  • Assist in the setup, configuration, and maintenance of computer systems, mobile devices, and peripherals to create a seamless user experience.
  • Manage ticketing systems to track incidents and resolutions, prioritizing issues based on urgency and impact to maintain service quality.
  • Conduct regular system audits and performance checks to identify potential issues and implement preventative measures proactively.

Desired Candidate Profile

  • Bachelor's degree in Information Technology, Computer Science, or a related field, showcasing a solid educational foundation.
  • 1-3 years of hands-on IT support experience in a fast-paced environment, demonstrating practical knowledge and skills.
  • Relevant certifications such as CompTIA A+, Microsoft Certified: Modern Desktop Administrator Associate, or ITIL Foundation, validating expertise.
  • Experience with Windows and macOS operating systems, ensuring versatility in supporting diverse user environments.

Employment Type

    Full Time

Company Industry

  • Education
  • Training
  • Teaching
  • Academics

Department / Functional Area

  • IT Hardware Support
  • IT Hardware Repair & Maintenance

Keywords

  • Systems Support Engineer
  • Help Desk
  • Customer Service
  • IT Technician
  • Desktop Support Technician
  • Network Support Specialist
  • Troubleshooting
  • ITIL

Disclaimer: Naukrigulf.com is only a platform to bring jobseekers & employers together. Applicants are advised to research the bonafides of the prospective employer independently. We do NOT endorse any requests for money payments and strictly advice against sharing personal or bank related information. We also recommend you visit Security Advice for more information. If you suspect any fraud or malpractice, email us at abuse@naukrigulf.com

N/A