Configure and deploy new workstations, laptops and peripheral equipment.
Install, troubleshoot, repair, update and maintain workstations and laptops.
Install, maintain, and troubleshoot printers/copiers as well as manage toner requests.
Setup and support audio/visual equipment for presentations on site.
Install and configure peripherals including scanners, external drives, monitors and other peripheral hardware.
Removal/disposal of non-functional equipment.
Provide software and system troubleshooting and support.
Install, maintain, troubleshoot, and update operating systems and user applications.
Monitor network to ensure network functionality and availability to all system users.
Install, maintain, troubleshoot, and repair cabled, wireless and other network infrastructure.
Ensure computer is set up prior to new hire start date and any related moves.
Handle the relocation of computer equipment as a result of office or personnel changes.
Request and setup new user accounts , email accounts and telephone system accounts.
Create and maintain inventory, which may include hardware, software and various items such as laser printer cartridges and peripheral equipment.
Has a background programing, oracle database is preferable.
Active Directory with a Hyper V and ESX environments.
Respond to and log calls, escalating calls as required with key support vendors
Install and configure mobile phones and devices.
Troubleshoot and test mobile applications.
Execute backup and restore operations.
Maintain the installations in the head office and in the branches.
On call during non-working hours.