IT Support

Confidential Company

Posted on 9 Sep

Experience

0 - 1 Year

Monthly Salary

AED 5,000 - 6,500 ($1,351 - $1,756)

Job Location

Dubai - United Arab Emirates (UAE)

Education

Bachelors in Computer Application(Computers), Bachelor of Technology/Engineering(Computers), Any Graduation, Masters in Computer Application(Computers), MBA/PG Diploma in Business Mgmt(Information Technology)

Nationality

Any Nationality

Gender

Male

Vacancy

1 Vacancy

Job Description

Roles & Responsibilities

  • Install, configure, and maintain Operating systems on end-user devices.
  • Manage user accounts, permissions, and access rights across various systems and applications.
  • Monitor system performance, troubleshoot issues, and perform regular maintenance tasks. (e.g., updates, patches, backups).
  • Plan and execute system upgrades and migrations while minimizing downtime and disruption to operations.
  • Generate regular reports on system performance, security incidents, and compliance with IT policies and standards.
  • Analyze data trends and metrics to identify areas for improvement and make
  • Recommendations for optimization.
  • Provide technical support and assistance to end users, including troubleshooting
  • hardware and software issues, and resolving technical problems.
  • Deliver training sessions and create user guides to help employees utilize IT systems and tools effectively.
  • Collaborate with other IT teams and departments to address user needs and enhance overall system usability and productivity.

Desired Candidate Profile

  • Bachelor's degree in IT or similar
  • 6 months to a year experience
  • Should have a valid UAE driver's license and car
  • Strong understanding of IT systems, networks, and infrastructure components
  • Strong analytical and troubleshooting skills to diagnose and resolve technical issues efficiently
  • Ability to prioritize and manage multiple tasks in a fast-paced environment, with a focus on meeting deadlines and objectives.
  • Aptitude for identifying root causes of problems and implementing effective solutions

Employment Type

    Full Time

Company Industry

Department / Functional Area

Keywords

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Confidential Company

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