Home Jobs in Saudi Arabia IT Support Officer Jobs in Saudi Arabia IT Support Officer



Posted on March 6, 2020

3 - 4 years Saudi Arabia - Saudi Arabia

Bachelor of Technology/Engineering, Bachelor of Science(Computers). Saudi Arabian

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Job Description

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Only Saudi Nationals will be considered, Expats please hold responding.
hr@tanmialtd.com ( ) TNSA-00-MRF-20-017
Send your resume to hr@tanmialtd.com with subject as IT SUPPORT OFFICER ( SAUDI NATIONAL) TNSA-00-MRF-20-017
: 3 .
Requirements: 3 years experience in same position as Desktop support, System Admin, Network Admin or IT Support.
. .
Good with English language. Speak Write and Listen.
1. Job Purpose
/ . .
Responsible for effective provisioning, installation/configuration, operation, and maintenance of systems hardware and software and related infrastructure. Participates in technical research and development to enable continuing innovation within the infrastructure.
2. Principal Accountability
1. ( ) / .
Establishes and maintains smooth operation of computer systems (to include operating systems, software and hardware) in networked or stand-alone configurations, maintains system integrity, and upgrades systems and/or servers as required.
2. / .
Create and document new methods supporting network/system operations and implement changes to procedures.
3. / / .
May plan for the transition of development and/or production environments to new technologies, utilize system software to monitor the performance of system files, manage system data to maintain performance efficiencies and/or study system requirements to determine proper server installation methods and procedures.
4. .
Troubleshoot and resolve hardware, connection, printer and software issues reported to the Service Desk.
5. . . .
Troubleshoot and resolve all problems encountered with hardware and software. Escalate requests to the appropriate party, as needed. Replace or repair defective parts and equipment.
6. .
Maintain company own operation software and conduct technology training for new users.
7. .
Perform routine server monitoring and performance benchmark.
8. .
Monitor and remove virus, spyware, and other non-authorized software.
9. .
Complete special projects as requested.
10. .
Maintain company website and update it regularly.
11. .
Set up all needed IT requirement to emails and software installations to new comers.
12. PBX .
Install PBX and extension telephone.
13. Tanmia.
Connect and maintain the network connections between different sites of Tanmia.
14. .
Any other responsibility not included here but as part of IT will also have to be performed.
15. .
Regular documentation of Assets and procedures.
Communications and Working Relationships
/ / . / . .
Requires communication with Admin / HR / IT Manager for all matters related to the accountability.
Need to communicate with different departments / employees having IT issues.
Communicate with outside people in regards to IT related matters for performing the duties.
4. Knowledge, Skills, and Experience
/ .
A Bachelor's Degree/Diploma or equivalent in Computer Science, Information Systems, Engineering, Business, or other related scientific or technical discipline is required.

Oil & Gas / Petroleum



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