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IT Support Specialist

Client of Plum Jobs FZE

Posted on May 29, 2019

4 - 7 years Dubai - United Arab Emirates

Bachelor of Technology/Engineering(Computers). Any Nationality

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Job Description

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Description
Client Profile
Our client is a well-established local organization and we are recruiting an experienced IT Support Specialist to join their team in JAFZA to provide 1st level support hardware and software technical support to end users.
The Role
Install, configure, troubleshoot, provide technical support and upgrades on laptops, desktop computers, printers, scanners, mobile devices, servers operating systems, IP telephony, operating software, MS Office including Outlook and ERP applications.
Perform routine IT tasks related to data backup, upgrades, updates, new installations, asset management and IT certification security, data protection and privacy requirements.
Essential Skills & Experience Required
4 - 7 years IT support experience in a mid- large size organization, with at least 2 years similar experience in the UAE with excellent Tier 1 working knowledge of LAN, WAN, WiFi, ITIL, Linux Administration, Active Directory, Microsoft operating systems, CISCO IOS, DNS, SSL, OSI model, TCP/IP protocols and applications, CISCO switches, routers and data cabling.
Strong background in root cause analysis and problem solving, end user relationship management.
Education
Degree in Computer Science or Information Technology
MCSE, MCP or MCSA certification is mandatory
Candidate Profile
Currently living in Dubai must be able to commute daily to JAFZA.
Fluent in English must be able to read, write and speak fluent English.
Excellent interpersonal, presentation and communication skills with a customer focused attitude.


IT Software

Desired Candidate Profile


Keywords

IT Support Specialist

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Client of Plum Jobs FZE

Based in the UAE, Plum Jobs is a boutique recruitment, headhunting and executive search consultancy. The company is a proven leader in talent acquisition across MENA, the UAE, and Levant regions. It provides recruitment support to organizations in Asia Pacific, North America and Europe who have a st rong presence in the local markets. The company has partnership with local SMEs, regional corporate organizations and multinationals to provide them the suitable candidates.



Plum Jobs has expertise in recruiting in various industries including, FMCG, Education, General Trading, Tourism & Leisure, Construction, Financial Services & Insurance, Healthcare, Facilities Management & Property Services, and Oil & Gas, among others. Its recruitment expertise includes HR Training & Development, Accountancy & Finance, Administration & Business Support Services, Business Development & Sales, and Logistics & Warehouse Management. The company’s philosophy is to establish long-term relationships by matching the right candidates with the right positions.

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Website https://plumjobs.co/job/it-support-specialist/


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