IT Support Technician in Tangier (partner) EXCIS COMPLIANCE LIMITED Posted on May 10, 2019 3 - 5 years Tangier - Morocco Diploma. Any Nationality Send Me Jobs Like This SEND Alert Set Successfully Opening 01 Job Description EMAIL JOB SEND Email sent successfully. SHARE JOB Your responsibilities will be:To provide technical support; answeringsupport queries either onsite or via phone or email.To maintain a high degree of customerservice for all support queries and adhere to IS Policies and Procedures.To take ownership of user problems and beproactive when dealing with user issues.To log all calls on the call loggingsystem and maintain full documentation.Respond to enquiries from clients andhelp them resolve any hardware or software problems.Maintain a log of any software orhardware problems detected.Support users in the use of Computerequipment by providing necessary training and advice.To escalate more complex service issuesto the relevant IT personnel.Troubleshooting & Problem Solving ofWorkstation related problemsMaintaining Asset Register of all ITequipment in IS Workshop and DepartmentManaging and maintaining Workstations7/8/10Implementing workstations 7/8/10Implementing & Support of MS Office2000-2013 products incl. but not limited to MS Word, MS Excel, MS Outlook, MSPowerPointInstallation and Support of Network &Local PrintersInstallation of Desktop IP PhonesRequired to work long hours from time totimeBasic MS Active Sync & BlackberryknowledgeSetups of iPad, iPhone and AndroiddevicesAbility to do remote support (Tools willbe provided)RequirementsTechnical and other Requirements:Excellent skills in user IT infrastructure Desktops, Laptops,Printers, Handhelds, Smartphone etc.Proven technical skills in Microsoft Windows desktop operatingsystems and business productivity applications i.e. OfficeOutstanding Client Service SkillsAdministration experience of MS Active Directory users & groups,policies and management conceptsDiploma in IT or A /N certification3-5 Years of experience in Desktop SupportEffective communication in English and local language Company Industry IT - Software Services Department/Functional Area IT Software Keywords IT Support Technician in Tangier (partner) REPORT THIS JOB Disclaimer: Naukrigulf.com is only a platform to bring jobseekers & employers together. Applicants are advised to research the bonafides of the prospective employer independently. We do NOT endorse any requests for money payments and strictly advice against sharing personal or bank related information.We also recommend you visit Security Advice for more information. If you suspect any fraud or malpractice, email us at email@example.com People Looking for Partner Jobs also searched Partner Jobs Distributor Jobs Dealer Jobs IT-Software Jobs IPad Jobs Networking Jobs Technical Support Jobs EXCIS COMPLIANCE LIMITED View Contact Details Contact Name/ Designation: - Website https://recruit.zohopublic.com/recruit/PortalDetail.na?iframe=true&digest=yO1wLFNb2TI8iTkQVMdKfHGAUnkE7bVo.a85bxdBEmQ&widgetid=371351000000072311&jobid=468260000001979038 Additional Information Required Employer has requested some additional information along with your application for this job Cancel Login to Naukrigulf Continue using GOOGLE FACEBOOK All your activity will remain private or Forgot Password?