Home Jobs in Morocco Jobs in Tangier Partner Jobs in Tangier Partner

IT Support Technician in Tangier (partner)


Posted on May 10, 2019

3 - 5 years Tangier - Morocco

Diploma. Any Nationality

Opening 01

Job Description

Email sent successfully.

Your responsibilities will be:
To provide technical support; answering
support queries either onsite or via phone or email.
To maintain a high degree of customer
service for all support queries and adhere to IS Policies and Procedures.
To take ownership of user problems and be
proactive when dealing with user issues.
To log all calls on the call logging
system and maintain full documentation.
Respond to enquiries from clients and
help them resolve any hardware or software problems.
Maintain a log of any software or
hardware problems detected.
Support users in the use of Computer
equipment by providing necessary training and advice.
To escalate more complex service issues
to the relevant IT personnel.
Troubleshooting & Problem Solving of
Workstation related problems
Maintaining Asset Register of all IT
equipment in IS Workshop and Department
Managing and maintaining Workstations
Implementing workstations 7/8/10
Implementing & Support of MS Office
2000-2013 products incl. but not limited to MS Word, MS Excel, MS Outlook, MS
Installation and Support of Network &
Local Printers
Installation of Desktop IP Phones
Required to work long hours from time to
Basic MS Active Sync & Blackberry
Setups of iPad, iPhone and Android
Ability to do remote support (Tools will
be provided)
Technical and other Requirements:
Excellent skills in user IT infrastructure Desktops, Laptops,
Printers, Handhelds, Smartphone etc.
Proven technical skills in Microsoft Windows desktop operating
systems and business productivity applications i.e. Office
Outstanding Client Service Skills
Administration experience of MS Active Directory users & groups,
policies and management concepts
Diploma in IT or A /N certification
3-5 Years of experience in Desktop Support
Effective communication in English and local language

IT - Software Services

IT Software


IT Support Technician in Tangier (partner)


Disclaimer: Naukrigulf.com is only a platform to bring jobseekers & employers together. Applicants are advised to research the bonafides of the prospective employer independently. We do NOT endorse any requests for money payments and strictly advice against sharing personal or bank related information.We also recommend you visit Security Advice for more information. If you suspect any fraud or malpractice, email us at abuse@naukrigulf.com


View Contact Details
Additional Information Required

Employer has requested some additional information along with your application for this job

Login to Naukrigulf

Continue using

All your activity will remain private