IT Support Technician AL AIN UNIVERSITY L.L.C.

Employer Active

Posted 8 min ago

Experience

2 - 5 Years

Education

Bachelor of Technology/Engineering(Computers)

Nationality

Any Nationality

Gender

Any

Vacancy

1 Vacancy

Job Description

Roles & Responsibilities

  • Provide first-level technical support, troubleshooting hardware, software, and network issues for end-users; ensuring quick resolution.
  • Install, configure, and maintain computer systems, software applications, and peripherals, keeping everything up-to-date.
  • Diagnose and resolve network connectivity problems, including troubleshooting of routers, switches, and firewalls.
  • Manage user accounts, permissions, and access rights within Active Directory or other directory services, ensuring security compliance.

Desired Candidate Profile

  • A Bachelor's degree in Computer Science, Information Technology, or a related field is preferred, but equivalent experience is valued.
  • CompTIA A+, Network+, or Microsoft certifications are highly desirable, demonstrating foundational IT knowledge.
  • Minimum of 1-2 years of hands-on experience in IT support, showcasing practical problem-solving skills.
  • Prior experience in the healthcare or financial industry is a plus, indicating understanding of industry-specific needs.

Employment Type

    Full Time

Company Industry

Department / Functional Area

Keywords

  • Help Desk
  • Customer Service
  • Hardware Maintenance
  • User Account Management
  • IT Support Specialist
  • Technical Support Analyst
  • IT Technician
  • Desktop Support Technician

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AL AIN UNIVERSITY L.L.C.

Private Educational Institute

Ms. Sidra - HR Manager

Al Jimi, Near Al Ain Municipality, Al Ain Dubai, UAE, Al Ain, United Arab Emirates (UAE)