IT Support Technician
Marriott
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Posted 4 hrs ago
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Job Description
Roles & Responsibilities
Job Title
IT Support Technician Grosvenor House, A Luxury Collection Hotel Marriott International Dubai, UAE
Job Description
IT Support Technician Grosvenor House, A Luxury Collection Hotel Marriott International Dubai, UAE
Position Overview
Marriott International is seeking an IT Support Technician to join Grosvenor House, A Luxury Collection Hotel in Dubai. This role involves providing technical assistance, troubleshooting system issues, maintaining hardware and software performance, and ensuring seamless digital operations across hotel departments.
Job Details
Country: UAE
City: Dubai
Industry: Hospitality
Function: Information Technology
Salary: 7000 9000 monthly (Market estimated)
Gender: Any
Candidate Nationality: Any
Job Type: Full-time
Key Responsibilities
* Troubleshoot and resolve software, hardware, and network issues across departments.
* Maintain computer systems, user accounts, and application programs.
* Install, configure, and update operating systems and hotel management software.
* Support POS systems, servers, and telecommunications equipment.
* Monitor daily data communications, network logs, and backup processes.
* Provide training and guidance to staff on system usage and IT policies.
* Ensure data security, access control, and compliance with corporate IT standards.
* Collaborate with vendors and IT management to plan and implement upgrades.
* Maintain accurate documentation of all IT activities and troubleshooting steps.
Ideal Profile
* Technical, trade, or vocational school degree in IT or computer systems.
* Minimum 2 years of relevant IT support experience, ideally within hospitality.
* Strong problem-solving and analytical skills.
* Familiarity with network systems, user account management, and hardware maintenance.
* Excellent communication and teamwork abilities.
* Ability to prioritize tasks and manage time effectively.
Skills Set
* IT Systems Administration and Troubleshooting
* Network Maintenance and Support
* POS and Hotel Management Systems
* Data Security and Backup Procedures
* Software Installation and Configuration
* User Training and Documentation
Why Join Us
* Work with a world-class luxury hospitality brand.
* Develop your IT career within an international hotel group.
* Enjoy competitive compensation and growth opportunities.
* Be part of an inclusive and collaborative team environment.
* Access continuous learning and professional development programs.
About the Company
Marriott International is a global leader in hospitality with over 8,000 properties worldwide. Grosvenor House, part of The Luxury Collection, is one of Dubai s premier hotels offering timeless elegance and world-class service. The Luxury Collection celebrates local culture and exceptional guest experiences while fostering a rewarding work environment for its associates.
Post Details
IT Support Technician Grosvenor House, A Luxury Collection Hotel Marriott International Dubai, UAE
Job Description
IT Support Technician Grosvenor House, A Luxury Collection Hotel Marriott International Dubai, UAE
Position Overview
Marriott International is seeking an IT Support Technician to join Grosvenor House, A Luxury Collection Hotel in Dubai. This role involves providing technical assistance, troubleshooting system issues, maintaining hardware and software performance, and ensuring seamless digital operations across hotel departments.
Job Details
Country: UAE
City: Dubai
Industry: Hospitality
Function: Information Technology
Salary: 7000 9000 monthly (Market estimated)
Gender: Any
Candidate Nationality: Any
Job Type: Full-time
Key Responsibilities
* Troubleshoot and resolve software, hardware, and network issues across departments.
* Maintain computer systems, user accounts, and application programs.
* Install, configure, and update operating systems and hotel management software.
* Support POS systems, servers, and telecommunications equipment.
* Monitor daily data communications, network logs, and backup processes.
* Provide training and guidance to staff on system usage and IT policies.
* Ensure data security, access control, and compliance with corporate IT standards.
* Collaborate with vendors and IT management to plan and implement upgrades.
* Maintain accurate documentation of all IT activities and troubleshooting steps.
Ideal Profile
* Technical, trade, or vocational school degree in IT or computer systems.
* Minimum 2 years of relevant IT support experience, ideally within hospitality.
* Strong problem-solving and analytical skills.
* Familiarity with network systems, user account management, and hardware maintenance.
* Excellent communication and teamwork abilities.
* Ability to prioritize tasks and manage time effectively.
Skills Set
* IT Systems Administration and Troubleshooting
* Network Maintenance and Support
* POS and Hotel Management Systems
* Data Security and Backup Procedures
* Software Installation and Configuration
* User Training and Documentation
Why Join Us
* Work with a world-class luxury hospitality brand.
* Develop your IT career within an international hotel group.
* Enjoy competitive compensation and growth opportunities.
* Be part of an inclusive and collaborative team environment.
* Access continuous learning and professional development programs.
About the Company
Marriott International is a global leader in hospitality with over 8,000 properties worldwide. Grosvenor House, part of The Luxury Collection, is one of Dubai s premier hotels offering timeless elegance and world-class service. The Luxury Collection celebrates local culture and exceptional guest experiences while fostering a rewarding work environment for its associates.
Post Details
Company Industry
Department / Functional Area
Keywords
- IT Support Technician
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