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IT System Administrator

Kempinski Hotel

Posted on January 14, 2020

1 - 3 years Dubai - United Arab Emirates

Any Graduation. Any Nationality

Opening 01

Job Description

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Key Responsibilities:
•Solve technical and operational challenges in the scope of IT reported by users.
•Follow Kempinski code of practice as related to security and operation of computer systems with a thorough knowledge of standards of operating procedures.
•In cooperation with the IT Manager, suggests on the existing and future systems being developed or implemented.
•To assist the IT Manager in all stages of the day to day operation of the Hotel.
•To suport computers in hardware and software malfunction in coordination with all the departments.
•To manage and prioritize any IT problems, impacting either revenue and/or the guest for quick resolution and pro-actively seek for preventative maintenance.
•Follow up on and maintain knowledge of new systems that can help in streamlining the processes in the hotel.
•Mainain complete record of the systems related inventory.
•Perform all duties and responsibilities in a timely and efficient manner in accordance with established company policies and procedures to achieve overall objectives of this position.
•To understand and strictly adhere to the Rules & Regulations established in the Employees Handbook and the Hotel s policy on Fire, Hygiene, Health & Safety.
•To ensure that all potential and real hazards are reported and rectified immediately.
•To understand and strictly adhere to the Hotel s Employee rules & regulations.
•To report for duty punctually wearing the correct uniform and name tag at all times.
•Perform any other duties as assigned to him/her by management.
•Additional responsibilities and tasks can be added at any time according to the needs of the business and of the hotel.

Hotels / Hospitality

IT Software

Desired Candidate Profile

Desired Skills and Qualifications:
•Preferably, with knowledge involving Hotel systems configuration, administration and service industry operations.
•Minimum of 1 year experience in a similar size 5 star property in a similar capacity is preferred.
•Ability to operate computer and office equipment, with proficiency in Windows XP, Windows 7/8 , Windows 2003/2008, Micros-Fidelio Property Management System, Micros Point of Sales, Email systems, Google Apps for Business preferred, and other hotel applications.
•Excellent english oral and written skills. Additional language is an advantage.
•Ability to work independently, thrive under pressure in challenging circumstances and come up with proactive, rational solutions.Applies a professional, confidential and ethical approach at all times.


IT System Administrator


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Kempinski Hotel

Beginning its journey in 1897, Kempinski Hotels is Europe’s oldest luxury hotel group. Headquartered in Geneva, the group has a wide collection of distinguished properties all over the world including the UAE (Dubai, Ajman, and Abu Dhabi), Qatar, Saudi Arabia, Egypt, Germany, Indonesia, China, Austria, Thailand, Turkey, and other locations. Each year, Kempinski keeps adding new destinations in the Middle East, Asia, Africa and Europe. Moreover, Kempinski Hotels owns and operates a broad international portfolio of more than 70 Hotels, luxury resorts, business and Spa hotels reflecting the finest and mesmerizing traditions of European hospitality.

The group believes its success completely relies on its diversified team of dedicated and experienced professionals. Kempinski provides numerous exciting and rewarding career opportunities and other benefits such as People Training and Talent Development Programs to ensure a great learning process for its people. It employs over 22,500 employees in more than 30 countries, with an average of 4 million guests every year. The Hotel Group believes that its corporate social responsibilities extend beyond its guests and employees into the communities where it operates.

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