About the Job :
Support all employees by receiving categories and publishing calls.
Network support, wifi network, Surveillance Cameras, phone system and mobile phone push mail issues.
Application, documentation of primitive customer support in all applications and infrastructure.
Dealing with, documenting and following up different stages of issues. User crashes, equipment events and technical problem.
Create performance reports with different functions, applications, or business combinations with incident types, incidents, events, and related issues that help management make decisions.
Build, deploy, and manage hardware, software, and laptops.
We are looking for IT systems and network architect to help design, install, configure and maintain data infrastructure, audio and video architecture, surveillance cameras, servers, systems and services in a diverse server environment.
As a systems engineer and IT network, you will demonstrate enthusiasm for network management and systems including keeping up with the latest operating systems, tools and automation techniques.
Server installation, storage, backup, telephony, configuration, and troubleshooting in a heterogeneous data center environment.
Management and maintenance of backup systems and protocols, disaster recovery and business continuity in accordance with company policies and IT policies and procedures.
Ensure and maintain the highest standards and possible security practices in accordance with company security policies and procedures and IT.
Manage and monitor installed systems and infrastructure.
Perform infrastructure and performance analysis capabilities.
Provide second and third level support.
Supervise a team of first level IT support professionals.
The candidate will work closely with the development te