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IT System & Network Support Specialist

AGBL Egypt

Posted on October 9, 2019

2 - 4 years Cairo - Egypt

Bachelor of Science(Computers). Any Nationality

Opening 01

Job Description

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Job Description
• Provide technical support for both hardware and software issues our users encounter
• Provide a training sessions for new software or solution and orientation for new joiners
• Ensure and follow Company and IT department policies & procedures
• Helps maintain an inventory of all desktop, mobile devices and network components.
• Manage the configuration and operation of client-based computer operating systems
• Monitor the system daily and respond immediately to security or usability concerns
• Support LANs, WANs, network segments, Internet, and intranet systems
• Coordinate and provide support for Firewall and network system
• Evaluate and recommend security improvements and system upgrades.
• Ensure and Implement network security and connectivity
• Create and verify backups of data.
• Respond to and resolve help desk requests
• Upgrade systems and processes as required for enhanced functionality and security issue resolution
• Administrate infrastructure, including firewalls, databases, malware protection software and other processes
• Review application logs
• Install and test computer-related equipment

Oil & Gas / Petroleum

IT Software

Desired Candidate Profile

• Bachelor degree in Computer Sciences, Technology, degree or relevant experience
• Minimum of 2 to 4 years experience in information technology environment support
• Specific experience with Microsoft server Operating Systems 2008 to 2016 .
• Basic Knowledge Linux operating system.
• Familiarity with backup and recovery software and methodologies
• Experience firewall technology and switching and routing
• Ability to set up and configure server hardware - MCSA , MCSE, MCTP , CCNA is preferable


IT System & Network Support Specialist


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