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IT Team Leader

Abu Dhabi Commercial Bank

Posted on May 15, 2018

2 - 8 years Abu Dhabi - United Arab Emirates

Bachelor of Science(Computers). Any Nationality

Opening 01

Job Description

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To undertake business and technical requirement analysis, translate business requirements into technical solutions, transfer technical knowledge to relevant stakeholders and provide support for production systems, technology projects and changes in addition to supporting the Project Manager and managing vendors in order to ensure timely and quality project delivery and systems support.
1. Project Management
Contribute and support the Project Manager in the delivery of technology enabling change initiative projects and IT deliverables in high priority, medium or strategic level for respective IT functional area adopting Project Management framework principles in compliance with ADCB standards
Participate and contribute in business requirement analysis, RFP process, project approvals and assist the Project Manager in the overall project administration for project delivery in order to ensure that business expectations are met
Review solutions provided by vendors against the project requirement, assist the business in understanding system functionality, coordinate for project and change delivery, testing and deployment in order to ensure smooth and trouble free transition in production environment
2. System Management
Manage production applications and systems, analyse incidents and trouble shoot issues, provide solutions and coordinate with stakeholders for deployment of fixes, testing and production implementation of releases in order to facilitate banking operations and un-interrupted customer service
Coordinate and support problem management, change management, conducting IT health check, capacity planning, patch deployment, risk profiling, system integration, in order to ensure bank s technology systems are secured and robust
3.System Development
Direct team members in the areas of application design,
programming concepts, database designing, web application deployment, integration methods and configuration
Evaluate business requirements, conduct Technical analysis including assessment of size, complexity, technical dependencies and extend of testing required, estimate effort, cost and timelines to enable business to cost benefit analysis
Contribute and provide assistance in software testing, implementing integration methods, software deployment, problem and change management process in order to ensure successful implementation and usage of the system to facilitate banking operations
4.People Management
Manage self and team in line with ADCB s people management policies, procedures, processes and practices to ensure adherence and to maximise own and employee contribution to business performance
Organise and supervise the activities and work of the team to ensure that targets and objectives are achieved and the business plan is delivered in line with the required policies, processes, procedures and systems
5.Policies, Processes, Systems and Procedures
Implement approved departmental policies, processes and procedures, and ensure employee adherence so that work is carried out to the required standard while delivering the required standards of service to customers and stakeholders
6.Continuous Improvement
Manage and motivate the team to ensure they contribute to, and participate in, the identification and implementation of change initiatives, programmes and projects in line with the bank s standards
7.Customer Service
Demonstrate Our Promise and apply the ADCB Service Standards to deliver the bank s required levels of service in all internal and external customer interactions


Banking / Financial Services / Broking

IT Software

Desired Candidate Profile


Minimum Experience
At least 8 years of experience in Information Systems with 2 years in a managerial capacity with knowledge in management of applications/systems
Minimum Qualifications
Bachelor s degree in IT/Computer Science
Professional Qualifications
PMP/ Prince 2 certification or equivalent
ITIL certification or equivalent
Knowledge and Skills
Planning and prioritisation
Vendor management
Team leadership
Solution design
Architecture principles including service oriented architecture
Application development tools
Infrastructure/operating platforms
Software testing
Software change management
Software configuration management
Application support and maintenance
Incident management
Presentation and collaboration tools
Banking functionality and operations
Information security

Keywords

Project management Application support Application development Information security PMP Customer service Change management RFP System integration Incident management

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Abu Dhabi Commercial Bank

Founded in the year 1985, Abu Dhabi Commercial Bank is a full-service commercial bank that offers a comprehensive range of products and services including private banking, corporate banking, commercial banking, retail banking, cash management, investment banking, wealth management, corporate finance , foreign exchange, Islamic products, interest rate and currency derivatives, property management services and project finance. Today, ADCB has more than 50 branches and cash offices in the United Arab Emirates and 300 ATM's spread throughout the UAE. The bank has two branches in India as well.



The Emiratization strategy chalked by ADCB has been rewarded with Best Emiratization Awards four times. The bank’s success is backed by the Emarati Academy, which is working to provide necessary knowledge and training to ensure that the high school and university graduates graduating from their institution are fully prepared for branch or departmental roles.



ADCB’s aim is to become the most valuable bank in the UAE. Towards this end, the bank has grown and its presence and has gone from strength to strength with more than 5000 employees. The bank is committed to bringing out the very best from each and every employee. It believes in assessing not just the employee’s performance on the basis of the results achieved but also on the basis of how these results are achieved.
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