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IT Tech Support

Magika Smartech Fzc

Posted on July 20, 2018

1 - 2 years Other - Qatar

Bachelor of Science(Computers). Any Nationality

Opening 01

Job Description

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JOB DESCRIPTION
Roles and Responsibilities:
Providing professional and expert IT service support (Online-Onsite-release and mass deployments-problem management), keeping our customer s
Excellent communication skills which is essential to deal with different stakeholders.
Flexible with high ability to work under stress which enable our team to deal with On Call & shift basis specially during disasters.
Good command of scripting language and automation tools SCCM ,PowerShell ,PSEXEC, .,etc. .
Expert client technical knowledge in all Microsoft related technologies.
Innovative minds that helps in developing and improving the operations and processes(ITIL Certified).
Team work, and Professional attitude.
Works independently and has ability to handle most unique situations.
Search and implement the latest IT Desktop technologies and methodologies.
Education:
Engineering or Computer Science Graduate
Work Experience:
2 Years minimum Work experience preferable at Information Technology field.
PC Knowledge:
Experience in Microsoft environment with Windows 7 and 10 Enterprise, Office 2010, 2016 and Internet Explorer.
Experience in Windows Server and Active Directory platforms.
Ability to provide technical support on both software and hardware including but not limited to PCs, printers, and mobile computing devices.
Ability to support remote access via Citrix and other RAS technologies --Experience with remote control tools and reporting tools --Scripting and programming skills is a plus --Excellent knowledge of Microsoft products for both operating system and office automation applications.
Technical skills:
* ITIL Foundation.
* CCNA.
* MCITP.
* MCSE.
Personal skills:
Strong written and verbal communication Skills
Excellent spoken and written English.
Ability to remain calm under pressure
Strong analytical skills, problem solving and negotiating ability
Ability to work within a team.
Special requirements:
Strong customer service skills.
Hard worker, personable
English: very good.
• Work Location: Qatar
• Notice Period: 1 Month
• Salary: As per Company Standard
• Industry: Other
• Functional Area: IT Software - Network Administration / Security
• Role Category: Programming & Design
• Keyskills: IT networks.


IT - Software Services

IT Software

Keywords

Windows Microsoft Ccna Network Administration Active Directory Mcse Information Technology Sccm Problem Management Computer Science

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