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IT Technical Support Engineer

Client of Emirates Portal IT Solutions

3 - 4 years Abu Dhabi - United Arab Emirates

Any Nationality


, Posted on March 5, 2018 1 Opening

Job Description

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Job Description:
Installing and configuring computer hardware operating systems and applications.
Monitoring and maintaining computer systems and networks.
Talking to staff or clients through a series of actions, either face to face or over the telephone to help set up systems or resolve issues.
Troubleshooting system and network problems.
Diagnosing and solving hardware or software faults.
Replacing parts when required.
Providing support, including procedural documentation and relevant reports.
Following diagrams and written instructions to repair a fault or set up a system.
Supporting the roll-out of new applications.
Setting up new users' accounts and profiles and responding within agreed time limits to call-outs.
Working continuously on a task until completion (or referral to third parties, if appropriate).
Prioritising and managing many open cases at one time.
Rapidly establishing a good working relationship with customers and other professionals, e.g., software developers.
Testing and evaluating new technology.
Prefered to have a car.
Benefits:
Salary ONLY


Industry Type : Agriculture / Dairy / Poultry / Livestock
Functional Area : Engineering

Keywords

Technical support Troubleshooting Computer hardware Monitoring Evaluation Setup Rollout Operating systems Management Configuring

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Client of Emirates Portal IT Solutions


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Website http://www.emiratesportal.ae/careers


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