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IT Technical Support Engineer - Qatar Residents.

Diyar United Company

Posted on October 23, 2019

5 - 8 years $2,000 - $3,000 Doha - Qatar

Bachelor of Science, Bachelor of Technology/Engineering(Computers), Bachelors in Computer Application(Computers). Any Arabic National

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Openings 03

Job Description

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A. Accountabilities / Responsibilities:
• Provide timely technical support for users and work with them to solve existing problems.
• Administer and maintain systems support for software, hardware and servers, test, troubleshoot, diagnose, and resolve all problems.
• Shall serves as the technical expert and focal point for installation, configuration and testing of hardware and software associated with multiple operating systems and computer platforms.

B. Qualifications:
• Familiarity with Client or Server and web enabled infrastructure
• Well versed with MS Office and SharePoint Application
• Must have expertise in MS Office Application
• Must be skilled in enhancing user experience using MS Office products
• Previous experience with Windows systems support
• Experience with software supporting Helpdesk operations HP Service Manager
• Experience in diagnosing and solving computer related problems (hardware and software)
• Installation of Windows OS, Offices and Client’s applications

C. Education / Qualifications:
• Diploma or higher in IT
D. Experience:
• Minimum 5 - 7 years of IT support experience
• Minimum 2 years user training experience or equivalent

E. Certifications:
• CompTIA A+, ITIL Foundation, MCP

F. Generic & Specific Skills: 
• Good communication skills
• People management capabilities are essential
 
G. Others:
• Qatar Residents only with Transferable visa.
• Must possess valid Qatar driving license and a car
• All Applicants should be compliant with all above required criteria in regards to accountabilities, qualifications, educational qualifications, experience and other general working conditions other than that, their profiles will not be considered for such vacancies
• Flexible to working conditions - 2 shifts operations

Other than that, their profiles will not be considered for such vacancies


IT - Hardware & Networking

Desired Candidate Profile

A. Accountabilities / Responsibilities:
• Provide timely technical support for users and work with them to solve existing problems.
• Administer and maintain systems support for software, hardware and servers, test, troubleshoot, diagnose, and resolve all problems.
• Shall serves as the technical expert and focal point for installation, configuration and testing of hardware and software associated with multiple operating systems and computer platforms.

B. Qualifications:
• Familiarity with Client or Server and web enabled infrastructure
• Well versed with MS Office and SharePoint Application
• Must have expertise in MS Office Application
• Must be skilled in enhancing user experience using MS Office products
• Previous experience with Windows systems support
• Experience with software supporting Helpdesk operations HP Service Manager
• Experience in diagnosing and solving computer related problems (hardware and software)
• Installation of Windows OS, Offices and Client’s applications

C. Education / Qualifications:
• Diploma or higher in IT
D. Experience:
• Minimum 5 - 7 years of IT support experience
• Minimum 2 years user training experience or equivalent

E. Certifications:
• CompTIA A+, ITIL Foundation, MCP

F. Generic & Specific Skills: 
• Good communication skills
• People management capabilities are essential
 
G. Others:
• Qatar Residents only with Transferable visa.
• Must possess valid Qatar driving license and a car
• All Applicants should be compliant with all above required criteria in regards to accountabilities, qualifications, educational qualifications, experience and other general working conditions other than that, their profiles will not be considered for such vacancies
• Flexible to working conditions - 2 shifts operations

Other than that, their profiles will not be considered for such vacancies

Keywords

Technical Support Active Directory Networking PC Troubleshooting IT Hardware Software

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Diyar United Company

Established in 1980, Diyar United Company has been, since more than thirty years, managing large and complex technology projects. Its high caliber and professional work force of 900+ employees, its strategic alliances with leading technology companies, its focus on meeting client business objectives , its investment in technology initiatives that help the economy and society and its commitment to Total Quality Management make Diyar an ideal partner for our client technology requirements through its partnership with IBM, Dell, HP, SUN, Cisco, Microsoft, Oracle and VERITAS etc

DUC is the largest IT Company in Kuwait providing outsourcing services. Our experience in outsourcing varies from strategic thinking, project management, business analysis and developing integrated service models suitable for any complex environment to ensure that the services are provided efficiently, professionally and within the service levels. The unique breadth of our outsourcing portfolio extends not just to technology, but also to internationally recognized process standards as a part of adopting the ITIL best practices
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Contact

Name/ Designation:
Mujahid Karim Chohan - Recruitment & Training Special

Website https://www.diyarme.com


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