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IT Technical support

Saudi Consolidated Engineering Company Khatib

Posted on July 19, 2019

4 - 5 years Saudi Arabia - Saudi Arabia

Bachelor of Technology/Engineering, Bachelor of Science(Computers). Any Nationality

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Job Description

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Responsibilities :-
• Support the Manager - IT Infrastructure with the development of corporate IT infrastructure policies and procedures
• Support the Manager - IT Infrastructure with the development of IT systems standards across K&A
• Develop K&A IT security architecture, detailing authentication systems, firewalls, endpoint security, encryption tools
• Enact access rights and ensure proper authentication for access to data centers, networks, databases and applications
• Set up and maintain firewall administration and overall network security
• Administer company-wide email servers and handling systems
• Implement IT disaster recovery plans
• Operate and maintain IT infrastructure, including local area networks, servers, back-up servers, intra-office networks, telecom networks, PCs, printers, scanners, videoconferencing, etc.
• Track IT network availability and performance and resolve operational issues
• VMWare, DELL EMC, Citrix certified.
• Monitor network availability and performance in the K&A headquarter, and respond to any network issues, as needed
• Review technology upgrade requests received from Geographies and ensure compatibility with existing system
• Track procurement, installation, operation and maintenance of IT infrastructure across Geographies
• Support the installation of primary IT infrastructure across K&A offices (e.g. servers, back-up servers, intra-office networks) in coordination with local IT teams
• Support the set-up of IT infrastructure in new offices, as needed
• Implement corporate policies and procedures
Qualifications, Skills & Experience :-
• Bachelor s Degree in Computer Science, Computer Engineering or related field
• 4+ years of experience in an IT function with a focus on IT infrastructure
• IT certification is preferred (e.g. MCSE, CCIE, CCNA,MCITP, ITIL, VMware, Dell EMC)
• Good Knowledge of IT infrastructure and systems
• Good Knowledge of Architecture, Engineering and Planning Industry IT infrastructure requirements is preferred
• Good Knowledge of IT security policies, procedures and techniques
• Good analytical and organizational skills
• Good interpersonal skills and communication Skills
• Strong customer service orientation
• Proficiency in spoken and written English; Arabic is an advantage

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IT Technical Support


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