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IT Technical Support Specialist

Concept

Posted on January 15, 2020

2 - 3 years Cairo - Egypt

Bachelor of Technology/Engineering, Bachelor of Science(Computers). Any Nationality

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Job Description

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Provide network, Windows, applications and mail support
• Diagnose, troubleshoot, and resolve basic issues in computers, servers, devices, printers, and networking equipment both local and remotely.
• Install and configure hardware components and software applications.
• Perform routine hardware and software maintenance on client computers, servers, and network infrastructure.
• Backup and restore computers, laptops, and servers.
job requirements
2 to 3 years
Not Specified at least
Architectural and Design Services


Architecture / Interior Designing

IT Software

Desired Candidate Profile

Knowledge of IT infrastructure hardware and software
• Knowledge of Windows Server and domain environment ( DNS, DHCP, Group Policy and Active directory ).
• Preferred Certified CCNA & MCSA
• Proven ability to communicate with customers to diagnose and resolve problems
• Demonstrated capability to communicate with infrastructure, engineering, and operations personnel on a technical level
• Proven ability to work under time constraints
• Proven ability to document work processes
• Minimum of a bachelor s degree in Computer Science, Engineering, or a related field of study; OR equivalent education, training experience

Keywords

IT Technical Support Specialist

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