Home Jobs in Egypt Jobs in Cairo Technical Support Specialist Jobs in Cairo Technical Support Specialist

IT Technical Support Specialist

IT Pillars

Posted on November 7, 2019

0 - 2 years Cairo - Egypt

Any Graduation. Any Nationality

Opening 01

Job Description

Email sent successfully.

Support customers and company engineers by providing troubleshooting/knowledge transfer.
• Provides remote technical support through the TeamViewer platform and through communication with our customers and agents.
• Log support tickets and track status with different team members.
• Support tickets coordination and followup.
• Develop articles/blogs for scenarios related to company products.
• Contribute and give User-Training on new systems functionalities.
job requirements
0 to 2 years
Bachelor's Degree at least
Information Technology Services

IT - Software Services

IT Software

Desired Candidate Profile

knowledge of MCSA and CCNA
• knowledge of SQL Server and exchange.
• ITIL background is preferred.
• Ability to analyze and troubleshoot issues with common sense.
• Excellent Communication skills are required.
• Ability to write technical documents/plans.
• Excellent English proficiency.


IT Technical Support Specialist


Disclaimer: Naukrigulf.com is only a platform to bring jobseekers & employers together. Applicants are advised to research the bonafides of the prospective employer independently. We do NOT endorse any requests for money payments and strictly advice against sharing personal or bank related information.We also recommend you visit Security Advice for more information. If you suspect any fraud or malpractice, email us at abuse@naukrigulf.com

IT Pillars

View Contact Details
Additional Information Required

Employer has requested some additional information along with your application for this job

Login to Naukrigulf

Continue using

All your activity will remain private