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Italian Chef Crowne Plaza Abu Dhabi

Intercontinental Hotels Group (IHG)

1 - 2 years Abu Dhabi - United Arab Emirates

Diploma(Hotel Management). Any Nationality


, Posted on May 15, 2018 1 Opening

Job Description

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At Crowne Plaza Hotels & Resorts our goal is to make business travel work. That's where you come in. When you're part of the Crowne Plaza Hotels & Resorts brand you're more than just a job title.
At Crowne Plaza we look for people who are dynamic, confident and ambitious; people who excel in their role and help our guests succeed too.
Join us as an Italian Chef in Crowne Plaza Abu Dhabi . You'll have ambition, talent and obviously, some key skills. Because, for this vital role, we're looking for someone who can be an expert at what you do; by acting and looking the part and adapting your style to match your guests' pace in all you do. Making it happen by being perceptive to your guests' needs; by taking ownership for getting things done and working seamlessly with others to help guests be successful.
The Crowne Plaza Abu Dhabi hotel is located on Hamdan Bin Mohammed Street, at the center of Abu Dhabi's thriving commerce and culture, just 15 minutes from ADNEC and half an hour from Abu Dhabi International Airport. Grand shopping complexes including the World Trade Center Mall and Marina Mall are minutes away. The spectacular curve of the Corniche is even closer, with parks and beaches stretching along the waterfront. Award-winning restaurants and bars, world-class service, comfort and convenience in downtown Abu Dhabi and a foodie destination not to be missed. The Crowne Plaza Abu Dhabi hotel makes the perfect base for visiting and doing business in this dazzling 21st-century metropolis.
Duties and responsibilities
FINANCIAL RETURNS:
Under the assistance of the executive chef co-ordinate the preparation of the menus and annual budget and work to achieve the budget by monitoring and controlling the departmental operations, considering revenue and expenditure.
On an ongoing basis, control and analyze departmental costs to ensure performance against budget; implementing corrective measures where necessary to produce positive business results.
Effectively manage staffing costs by preparing efficient work schedules in line with legal requirements
PEOPLE:
Recruit in line with company guidelines.
Prepare detailed induction programmers' for new staff.
Maintain a comprehensive, current and guest focused set of departmental standards and procedures and oversee their implementation.
Ensure training needs analysis of your departmental staff is carried out and training programmers' are designed and implemented to meet needs.
Actively work at developing your staff and identify high potentials.
Maintain training records for all direct reports and ensure they do the same for their staff.
Conduct probation and formal performance appraisal in line with company guidelines.
Coach, counsel and discipline staff, providing constructive feedback to enhance performance.
Approve leave requests after considering peaks and troughs in the business.
Regularly communicate with staff to maintain good relation.
Comply with the Company's Corporate Code of Conduct.
Familiarize yourself with the company values and model desired behaviors
Perform tasks as directed by the Manager in pursuit of the achievement of business goals.
GUEST EXPERIENCE:
Demonstrate service attributes in accordance with industry expectations and company standards including:
Being attentive to guests requests
Accurately and promptly fulfilling guests' requests.
Anticipate guest's needs.
Maintain a high level of knowledge which affects the guest experience.
Demonstrating a 'service' attitude.
Taking appropriate action to resolve guest complaints.
Appreciate the dynamic nature of the Hotel industry and extend these service attributes to all internal customers.
RESPONSIBLE BUSINESS:
Demonstrate understanding and awareness of all company policies and procedures relating to Health, Hygiene and Fire Life Safety and ensure your direct reports do the same.
Familiarize yourself with emergency and evacuation procedures.
Ensure all security incidents, accidents and near misses are logged investigated and rectified to prevent future catastrophes.
OTHER DUTIES:
Monitors effectiveness of workflow & Sequence of Service during service periods and provides hands-on support as and when required.
To action changes when needed. Closely monitor the market list order to ensure compliance with the food cost margin
Monitors customer satisfaction and respond to customer feedback and complaints ensuring procedures for Complaint Handling are followed.
Advises the F&B management of any improvements needed in relation to restaurants operation
Conducts performance evaluation of colleagues, training of colleagues, guidance, coaching and counselling of colleagues. Ensures that colleagues are aware of the relevance and importance of their activities and how they contribute to the department objectives detailed in the F&B Department Performance Plan.
Determines the necessary competence for colleagues and provide training or other actions to satisfy these needs.
Provides constant coaching, counselling and discipline to colleagues to ensure their capability to meet the needs of the customer and the organisation.
Ensures manning and competence level of selected colleagues is sufficient for the department to meet the needs of the organisation and customer.
At Crowne Plaza Hotels & Resorts our goal is to make business travel work. That's where you come in. When you're part of the Crowne Plaza Hotels & Resorts brand you're more than just a job title.
In order to be considered for this role you should hold a recognised hotel diploma and at least 1 year experience working in the same position within a 5* hotel, detailed knowledge of food technical skills is essential for this role as well as a proven track record in launching new concepts and promotions, training and developing staff. It is also essential that you have a good command of the English language (verbal and written) and knowledge.
In return for your hard work, you can look forward to a highly competitive salary and benefits package. What's more, because your career will be as unique as you are, we'll give you all the tailored support you need to make a great start, be involved and grow.
And because the Crowne Plaza Hotels & Resorts brand belongs to the IHG family of brands, you'll also benefit from all of the opportunities that come from being part of a successful, global hospitality company with over 4800 hotels in over 100 countries around the world.
So whoever you are, whatever you love doing, bring your passion to Crowne Plaza and IHG and we'll make sure you'll have room to be yourself. Find out more about joining us today by going to careers.ihg.com
Should your CV be shortlisted as per our internal requirements and business needs, you will be contacted for an interview.


Industry Type : Hotels / Hospitality
Functional Area : Chefs / F&B / Housekeeping / Front Desk

Keywords

Service Monitoring Hospitality Counselling Staffing Coaching Workflow Policies Induction CV

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Intercontinental Hotels Group (IHG)


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