ITIL Process Jobs in Dubai

• 4 - 6 Years
• Dubai - United Arab Emirates (UAE)

Provide technical IT support for hardware and software, manage IT systems, and possess skills in customer service and project management.

• 2 - 5 Years
• Dubai - United Arab Emirates (UAE)

Responsible for managing cloud services, system administration, monitoring, troubleshooting, and documentation while ensuring high-quality IT operations and customer service.

• 3 - 5 Years
• Dubai - United Arab Emirates (UAE)

Provide technical and administrative support for IT projects, utilizing coordination, agile methodologies, and project management skills with a bachelor's degree in IT.

• 10 - 16 Years
• Dubai - United Arab Emirates (UAE)

Oversee service delivery, implement strategies for efficiency, lead digital transformation, manage teams, and maintain client relationships while ensuring financial accountability.

• 17+ Years
• Dubai - United Arab Emirates (UAE)

Seeking a senior Arabic-speaking Service Delivery Manager to oversee IT Managed Services, ensuring SLA compliance, stakeholder management, and team leadership across various IT ...

• 2 - 3 Years
• Dubai - United Arab Emirates (UAE)

Prepare and deliver accurate Management Information System reports, conduct data analysis, and support automation initiatives while ensuring data integrity and collaboration wit...

• 2 - 4 Years
• Dubai - United Arab Emirates (UAE)

Provide technical support by troubleshooting hardware and software issues, managing ticketing systems, and conducting system audits for optimal performance.

• 8 - 12 Years
• Dubai - United Arab Emirates (UAE)

Lead service delivery and governance for a government account, focusing on IT service management, customer experience, and operational excellence.

• 8 - 13 Years
• Dubai - United Arab Emirates

Lead customer workshops to define scalable managed service solutions, leveraging strong expertise in SAP, cloud environments, and effective communication skills.

• 5 - 10 Years
• Dubai - United Arab Emirates

Monitor project progress, manage documentation, collaborate with teams, oversee budgets, and lead talent development for efficient project execution.

• 3 - 5 Years
• Dubai - United Arab Emirates

Provide technical support, manage incidents, and improve service quality while requiring skills in Windows support, Citrix, Active Directory, and incident management.

• 5 - 10 Years
• Dubai - United Arab Emirates

The role involves technical account management, incident resolution, and client relationship management, requiring expertise in media technology and cloud platforms.

• 5 - 10 Years
• Dubai - United Arab Emirates (UAE)

Provide technical support, manage IT service delivery, endpoint management, and backup operations while ensuring compliance with ITIL principles and security standards.

• 7 - 10 Years
• Dubai - United Arab Emirates (UAE)

Manage and optimize enterprise databases, ensure high availability, perform backups, and provide advanced support while adhering to security and compliance standards.

• 1 - 3 Years
• Dubai , Ajman , Abu Dhabi - United Arab Emirates (UAE)

Manage support requests through various channels, troubleshoot technical issues, maintain records, and create documentation; requires customer service experience and relevant ce...

• 0 - 2 Years
• Dubai , Ajman , Abu Dhabi - United Arab Emirates (UAE)

Manage support requests, troubleshoot technical issues, maintain records, and create documentation; requires customer service experience and relevant certifications.

• 2 - 4 Years
• Dubai - United Arab Emirates (UAE)

The role involves managing IT operations, ensuring system reliability, cybersecurity compliance, and supporting hotel-specific applications while leading IT staff development.

• 2 - 7 Years
• Dubai - United Arab Emirates

Provide customer service support via multiple channels, manage issues, gather information, and contribute to knowledge base; fluent Arabic speaker with ITIL knowledge required.

• 3 - 5 Years
• Dubai - United Arab Emirates

Manage service delivery, ensure SLAs and KPIs are met, maintain client relationships, and support financial management with a Bachelor's degree and ITIL certification.

• 2 - 7 Years
• Dubai - United Arab Emirates

Responsible for seamless IT service delivery, incident management, and client support, requiring strong ITIL knowledge and relevant certifications.

• 6 - 10 Years
• Dubai - United Arab Emirates

Drive sales strategy for IT Managed Services and Microsoft Cloud Solutions, build customer relationships, and lead a sales team in the UAE.

• 5 - 7 Years
• Dubai - United Arab Emirates

Provide technical support, troubleshoot hardware/software, document issues, and utilize ticketing systems while maintaining effective communication and organizational skills.

• 0 - 6 Years
• Dubai - United Arab Emirates (UAE)

Responsible for server administration, troubleshooting, and maintenance of systems, with knowledge in cloud infrastructure and virtualization preferred.