ITIL Process Jobs in Dubai

• 3 - 5 Years
• Dubai - United Arab Emirates (UAE)

Provide first-line IT support for hardware, software, and network issues, manage IT assets, and ensure compliance with security and operational standards.

• 4 - 7 Years
• Dubai - United Arab Emirates (UAE)

Support and optimize Oracle E-Business Suite Manufacturing modules, requiring expertise in WIP, BOM, ASCP, and strong analytical skills.

• 6 - 10 Years
• Dubai - United Arab Emirates (UAE)

Manage IT infrastructure projects, including data center and cloud migrations, while ensuring budget adherence, risk management, and stakeholder engagement.

• 3 - 6 Years
• Dubai - United Arab Emirates (UAE)

Monitor IT dashboards, log incidents, perform troubleshooting, escalate issues, and assist in cybersecurity while collaborating with teams in a 24/7 environment.

• 6 - 12 Years
• Dubai - United Arab Emirates (UAE)

About the Role We are looking for an experienced Pre-Sales Engineer specializing in BMC Helix ITSM to support enterprise sales engagements. The ideal candidate will work closely...

• 3 - 5 Years
• Dubai - United Arab Emirates (UAE)

Serve as the first point of contact for network incidents, monitor performance, coordinate resolutions, and prepare incident reports with a focus on teamwork.

• 2 - 5 Years
• Abu Dhabi , Dubai , Sharjah - United Arab Emirates (UAE)

Provide first- and second-line IT support, troubleshoot hardware/software, manage user accounts, and maintain documentation for end-user technical support.

• 5 - 10 Years
• Dubai - United Arab Emirates (UAE)

Seeking a proactive Monitoring & Support Engineer to manage alerts, incidents, and basic server/network checks. The candidate will handle infrastructure monitoring, incident res...

• 5 - 10 Years
• Dubai - United Arab Emirates (UAE)

The ITIL Senior Analyst is responsible for designing, implementing, and optimizing IT service management (ITSM) and operational processes to enhance efficiency, security, and co...

• 6 - 11 Years
• Abu Dhabi , Dubai - United Arab Emirates (UAE)

Job Summary We are seeking a highly motivated and experienced Senior Engineer – NOC IP & DWDM to join our Network Operations Center (NOC). The successful candidate will be respo...

• 3 - 8 Years
• Dubai - United Arab Emirates (UAE)

Monitor alerts across tools and take appropriate action (e.g., node restarts, false positive filtering). Respond to and resolve incidents within SLA timelines. Manage ticket lif...

• 8 - 15 Years
• Dubai - United Arab Emirates (UAE)

Diagnose and troubleshoot hardware and software issues reported by customers to ensure swift resolutions. Provide clear and concise documentation of support interactions, includ...

• 3 - 8 Years
• Dubai - United Arab Emirates

Responsible for administering regulatory and quality systems, ensuring compliance, supporting teams, and maintaining data integrity with strong analytical skills.

• 3 - 8 Years
• Dubai - United Arab Emirates

Responsible for application support, incident management, user access management, and system maintenance for Regulatory and Quality applications, requiring strong analytical ski...

• 5 - 10 Years
• Dubai - United Arab Emirates

We are seeking an experienced Multi Virtualization Administrator with strong expertise in VMware vSphere and Oracle Linux Virtualization Manager (OLVM)/Oracle Linux KVM to manag...

• 5 - 10 Years
• Dubai - United Arab Emirates

We are seeking a highly skilled Multi Virtualization Administrator with extensive experience in VMware vSphere and Nutanix Hyperconverged Infrastructure (HCI) environments. The ...

• 20 - 28 Years
• Dubai - United Arab Emirates (UAE)

Oversee end-to-end Managed Services delivery, ensuring SLA adherence, driving service improvement, and managing a large multi-disciplinary team with P&L accountability.

• 10 - 12 Years
• Dubai - United Arab Emirates (UAE)

Analyze IT Service Management processes, translate business requirements, design workflows, and ensure stakeholder collaboration for effective ITSM solutions.

• 3 - 7 Years
• Dubai - United Arab Emirates (UAE)

Support IT Transformation by coordinating project activities, managing stakeholders, and focusing on Change Management with strong ITIL and ITSM skills.

• 4 - 9 Years
• Dubai - United Arab Emirates

Support installations, administration, and management of databases and VMware environments, requiring expertise in network administration and certifications in relevant technolo...

• 5 - 7 Years
• Dubai - United Arab Emirates

Provide technical consultancy, develop IT solutions, ensure architecture meets service levels, and manage documentation while collaborating with technology teams.

• 5 - 10 Years
• Dubai - United Arab Emirates (UAE)

Advanced Offensive Security (Red Teaming & VAPT) Lead and execute complex, manual Penetration Testing and Vulnerability Assessments across enterprise infrastructures. Perform ad...

• 8 - 12 Years
• Dubai - United Arab Emirates (UAE)

The Manager, IT Service Operations owns the operational backbone of the Infrastructure & Cybersecurity function. This role leads service desk operations, incident management, ch...

• 2 - 4 Years
• Dubai - United Arab Emirates (UAE)

The Service Desk is the Company’s single point of contact for all IT & Network related outages, Provide first line technical support to internal staff, The Service Desk Engineer...