ITIL Process Jobs in Dubai

• 0 - 2 Years
• Dubai - United Arab Emirates (UAE)

Provide first-level technical support, troubleshoot issues, configure desktops, and assist users while ensuring compliance with IT processes and safety regulations.

• 3 - 6 Years
• Dubai - United Arab Emirates (UAE)

Serve as the first contact for customers, manage incidents, ensure ITIL adherence, and possess ITIL certification and technical support skills.

• 10 - 16 Years
• Dubai - United Arab Emirates (UAE)

Hands-on experience with Azure AI Services, Kubernetes, and API Management; strong knowledge in DevOps, security, and ITIL practices; certifications in Azure and AWS preferred.

• 0 - 6 Years
• Dubai , Abu Dhabi , Sharjah - United Arab Emirates (UAE)

Responsible for troubleshooting, managing desktop images, network connectivity, and supporting enterprise applications while documenting procedures and policies.

• 5 - 9 Years
• Dubai - United Arab Emirates (UAE)

Manage service operations, budgets, vendor performance, and project delivery while requiring a Bachelor's degree in Engineering and strong analytical skills.

• 10 - 15 Years
• Dubai - United Arab Emirates (UAE)

Develop strategic sales plans for E-INVOICING services, manage client relationships, lead a sales team, and conduct market analysis.

• 8 - 12 Years
• Dubai - United Arab Emirates (UAE)

Oversee infrastructure operations, manage vendor service delivery, drive automation, and ensure compliance while engaging stakeholders and improving service reliability.

• 4 - 9 Years
• Dubai - United Arab Emirates (UAE)

Seeking a skilled ServiceNow Developer to design, configure, and support ITSM solutions, with expertise in JavaScript, REST APIs, and CMDB.

• 4 - 7 Years
• Dubai - United Arab Emirates (UAE)

Oversee application support team, manage troubleshooting, optimize software systems, and ensure performance while collaborating with stakeholders on technical solutions.

• 4 - 9 Years
• Dubai - United Arab Emirates (UAE)

Seeking an experienced Site Reliability Engineer with expertise in cloud platforms, automation, incident management, and AIOps for enterprise applications.

• 4 - 9 Years
• Dubai - United Arab Emirates (UAE)

Provide first-line support for hardware and software issues, manage IT systems, and document solutions; requires a degree in Information Technology and relevant certifications.

• 3 - 5 Years
• Dubai - United Arab Emirates (UAE)

Provide technical support, troubleshoot software and hardware issues, manage incidents, and train users while ensuring efficient IT support and collaboration.

• 2 - 4 Years
• Dubai - United Arab Emirates (UAE)

Provide first line technical support, manage trouble tickets, and ensure 24/7 availability while possessing strong communication and troubleshooting skills.

• 5 - 10 Years
• Dubai - United Arab Emirates

Responsible for customer support, implementation, and optimization of Information Management and Digital Transformation solutions, requiring expertise in Print Management and Do...

• 7 - 12 Years
• Dubai - United Arab Emirates

The role involves reviewing ServiceNow processes, improving platform usage, and requires strong consulting experience, communication skills, and ITIL certification.

• 1 - 6 Years
• Dubai - United Arab Emirates

Responsible for IT managed services, incident management, and vendor management, requiring skills in ITIL and SLA/KPI management.

• 1 - 5 Years
• Dubai - United Arab Emirates

Provide on-site and remote IT support, manage devices and networks, and ensure documentation accuracy while supporting educational environments.

• 5 - 10 Years
• Dubai - United Arab Emirates

Lead a team of application support analysts, manage software solutions, ensure application performance, and collaborate with cross-functional teams for effective problem resolut...

• 10 - 15 Years
• Dubai - United Arab Emirates

Lead IT PMO overseeing planning, budgeting, governance, and delivery while optimizing resources and ensuring strategic alignment of technology investments.

• 2 - 7 Years
• Dubai - United Arab Emirates

Analyze and resolve complex incidents, utilize IT Service Management tools, and ensure compliance with ITIL processes while providing exceptional customer service.

• 7 - 12 Years
• Dubai - United Arab Emirates (UAE)

Lead and manage all activities as the Service Owner of Master Data Management (MDM), ensuring alignment with business objectives. Responsible for support, design, and delivery o...

• 12 - 15 Years
• Dubai - United Arab Emirates (UAE)

Oversee service delivery governance, manage IT operations, lead service desk and production support teams, ensuring SLA compliance and customer satisfaction.

• 2 - 3 Years
• Dubai - United Arab Emirates (UAE)

Provide IT support for hardware and software, manage user accounts, troubleshoot network issues, and assist with onboarding and offboarding processes.

• 5 - 8 Years
• Dubai - United Arab Emirates (UAE)

Oversee and manage the Network Operations Center (NOC) to ensure the continuous availability and performance of critical infrastructure. Lead incident response efforts, coordina...

• 5 - 10 Years
• Dubai - United Arab Emirates (UAE)

Administer and support Windows Server and Linux environments. Manage VMware vSphere/ESXi and Hyper-V virtualization platforms. Configure and maintain Active Directory, DNS, DHCP...

• 4 - 8 Years
• Dubai - United Arab Emirates (UAE)

Lead project planning, delivery, and compliance in IT, utilizing Agile methodologies and technical knowledge in software development and integration.

• 4 - 9 Years
• Dubai - United Arab Emirates

Resolve customer issues, analyze incidents, ensure service quality, and maintain system integrity in Mainframe technology with ITIL knowledge.

• 3 - 8 Years
• Dubai - United Arab Emirates

The role involves software development, technical design, and maintenance using Java, React.js, and cloud technologies, ensuring quality and adherence to coding standards.

• 5 - 7 Years
• Dubai - United Arab Emirates (UAE)

Responsible for establishing, governing, and maintaining the Digital Infrastructure Asset and Configuration Management practice across the organisation. The role ensures accurat...

• 2 - 3 Years
• Dubai - United Arab Emirates (UAE)

Responsible for managing and supporting Infor SCE Warehouse Management System, integrating with Oracle EBS, and enhancing supply chain processes.