ITIL Process Jobs in Dubai

• 6 - 12 Years
• Dubai - United Arab Emirates (UAE)

About the Role We are looking for an experienced Pre-Sales Engineer specializing in BMC Helix ITSM to support enterprise sales engagements. The ideal candidate will work closely...

• 3 - 5 Years
• Dubai - United Arab Emirates (UAE)

Serve as the first point of contact for network incidents, monitor performance, coordinate resolutions, and prepare incident reports with a focus on teamwork.

• 2 - 5 Years
• Abu Dhabi , Dubai , Sharjah - United Arab Emirates (UAE)

Provide first- and second-line IT support, troubleshoot hardware/software, manage user accounts, and maintain documentation for end-user technical support.

• 5 - 10 Years
• Dubai - United Arab Emirates (UAE)

Seeking a proactive Monitoring & Support Engineer to manage alerts, incidents, and basic server/network checks. The candidate will handle infrastructure monitoring, incident res...

• 3 - 8 Years
• Dubai - United Arab Emirates (UAE)

Monitor alerts across tools and take appropriate action (e.g., node restarts, false positive filtering). Respond to and resolve incidents within SLA timelines. Manage ticket lif...

• 8 - 15 Years
• Dubai - United Arab Emirates (UAE)

Diagnose and troubleshoot hardware and software issues reported by customers to ensure swift resolutions. Provide clear and concise documentation of support interactions, includ...

• 5 - 10 Years
• Dubai - United Arab Emirates (UAE)

The ITIL Senior Analyst is responsible for designing, implementing, and optimizing IT service management (ITSM) and operational processes to enhance efficiency, security, and co...

• 6 - 11 Years
• Abu Dhabi , Dubai - United Arab Emirates (UAE)

Job Summary We are seeking a highly motivated and experienced Senior Engineer – NOC IP & DWDM to join our Network Operations Center (NOC). The successful candidate will be respo...

• 5 - 10 Years
• Dubai - United Arab Emirates (UAE)

Advanced Offensive Security (Red Teaming & VAPT) Lead and execute complex, manual Penetration Testing and Vulnerability Assessments across enterprise infrastructures. Perform ad...

• 3 - 8 Years
• Dubai - United Arab Emirates

Founded in 1974, CMiC today delivers comprehensive and advanced enterprise and field operations solutions, purpose-built for construction and capital projects companies. CMiC s ...

• 5 - 10 Years
• Dubai - United Arab Emirates

We are seeking an experienced Multi Virtualization Administrator with strong expertise in VMware vSphere and Oracle Linux Virtualization Manager (OLVM)/Oracle Linux KVM to manag...

• 5 - 10 Years
• Dubai - United Arab Emirates

We are seeking a highly skilled Multi Virtualization Administrator with extensive experience in VMware vSphere and Nutanix Hyperconverged Infrastructure (HCI) environments. The ...

• 20 - 28 Years
• Dubai - United Arab Emirates (UAE)

Oversee end-to-end Managed Services delivery, ensuring SLA adherence, driving service improvement, and managing a large multi-disciplinary team with P&L accountability.

• 4 - 7 Years
• Dubai - United Arab Emirates

Seeking a motivated Network Engineer with expertise in network design, security, optimization, and strong troubleshooting skills for enterprise-level infrastructure.

• 4 - 7 Years
• Dubai - United Arab Emirates

Ensure the smooth operation, maintenance, and optimization of business-critical applications. This role involves providing technical support, troubleshooting, and administration...

• 10 - 12 Years
• Dubai - United Arab Emirates (UAE)

Analyze IT Service Management processes, translate business requirements, design workflows, and ensure stakeholder collaboration for effective ITSM solutions.

• 3 - 7 Years
• Dubai - United Arab Emirates (UAE)

Support IT Transformation by coordinating project activities, managing stakeholders, and focusing on Change Management with strong ITIL and ITSM skills.

• 8 - 12 Years
• Dubai - United Arab Emirates (UAE)

Manage enterprise cloud network infrastructure, handle L3 troubleshooting, configure firewalls, and support Microsoft Azure networking with strong troubleshooting skills.

• 4 - 6 Years
• Dubai - United Arab Emirates

Seeking a skilled Linux and DevOps Engineer to manage Linux systems, automate tasks, and support cloud infrastructure with strong collaboration skills.

• 10 - 12 Years
• Dubai - United Arab Emirates

Lead operations and performance optimization of enterprise wireless infrastructure, requiring expertise in Huawei, Ruckus, and Meraki technologies.

• 3 - 5 Years
• Dubai - United Arab Emirates

Lead Network Operations Center team, ensuring 24/7 monitoring, incident management, and compliance with ITIL best practices while optimizing network infrastructure.

• 4 - 6 Years
• Dubai - United Arab Emirates

Lead infrastructure architecture and delivery in a regulated banking environment, focusing on compliance, performance optimization, and collaboration with various stakeholders.

• 7 - 8 Years
• Dubai - United Arab Emirates

Manage enterprise IT infrastructure, provide Level 2/3 support, ensure compliance with security standards, and coordinate with vendors in the UAE.

• 6 - 8 Years
• Dubai - United Arab Emirates

Manage virtualization and server infrastructure, utilizing VMware and ManageEngine tools, ensuring performance, security, and compliance in ITSM processes.

• 5 - 7 Years
• Dubai - United Arab Emirates

Design and implement enterprise network architecture, ensuring compliance and security while leading modernization initiatives and providing technical leadership.

• 4 - 9 Years
• Dubai - United Arab Emirates

Support installations, administration, and management of databases and VMware environments, requiring expertise in network administration and certifications in relevant technolo...

• 5 - 7 Years
• Dubai - United Arab Emirates

Provide technical consultancy, develop IT solutions, ensure architecture meets service levels, and manage documentation while collaborating with technology teams.

• 7 - 9 Years
• Dubai - United Arab Emirates

Lead Managed IT Services projects, manage scope and budget, apply ITIL and PRINCE2 methodologies, and ensure client satisfaction with strong communication skills.

• 5 - 10 Years
• Dubai - United Arab Emirates (UAE)

The Datacenter Operations consultant must possess the following technical and operational skills: Job Scheduling and Automation Enterprise Workload Automation: Proficiency in in...

• 10 - 15 Years
• Dubai - United Arab Emirates

Lead enterprise cloud and infrastructure strategy, ensuring cybersecurity, platform engineering, and team development in a dynamic construction consultancy environment.