ITIL Process Jobs in Dubai

• 3 - 8 Years
• Dubai - United Arab Emirates (UAE)

Responsible for resolving IT issues, supporting hardware and software, and maintaining IT infrastructure while ensuring effective user support and documentation.

• 8 - 11 Years
• Dubai - United Arab Emirates (UAE)

Manage service delivery operations, ensuring compliance with SLAs and KPIs, while leading incident management and continuous improvement initiatives.

• 2 - 5 Years
• Dubai - United Arab Emirates (UAE)

Provide onsite and remote IT support, troubleshoot hardware and software issues, manage incidents, and ensure operational continuity across multiple business locations.

• 0 - 6 Years
• Dubai , Abu Dhabi , Sharjah - United Arab Emirates (UAE)

Responsible for troubleshooting, managing desktop images, network connectivity, and supporting enterprise applications while documenting procedures and policies.

• 8 - 10 Years
• Dubai - United Arab Emirates (UAE)

Oversee project delivery, manage risks, engage with clients, ensure compliance, and possess strong technical understanding and communication skills.

• 2 - 4 Years
• Dubai - United Arab Emirates (UAE)

Provide first line technical support, manage trouble tickets, and ensure 24/7 availability while possessing strong communication and troubleshooting skills.

• 10 - 30 Years
• Dubai - United Arab Emirates

Manage IT managed services delivery, monitor performance, handle escalations, and coordinate teams while ensuring compliance with SLAs and ITIL standards.

• 0 - 5 Years
• Dubai - United Arab Emirates

The role involves analyzing and optimizing business processes, developing documentation, and establishing governance frameworks using BPMN 2.0 and BPM platforms like ARIS.

• 7 - 12 Years
• Dubai - United Arab Emirates

Provide L2/L3 support for enterprise applications, manage incidents, troubleshoot issues, and communicate effectively in Arabic and English.

• 5 - 10 Years
• Dubai - United Arab Emirates

Configure and maintain ARIS platform components, develop reports and scripts using JavaScript, and support business process modeling and user training.

• 6 - 11 Years
• Dubai - United Arab Emirates

Responsible for troubleshooting, incident handling, and technical support in IGW Network, requiring strong knowledge of SIP protocols and excellent communication skills.

• 4 - 9 Years
• Dubai - United Arab Emirates

The role involves resolving IT service incidents, ensuring high customer service, and maintaining system integrity using various technologies and tools.

• 8 - 12 Years
• Dubai - United Arab Emirates

Oversee IT service delivery, optimize ITSM platforms, manage IT assets and vendors, and implement ITIL best practices for continuous improvement.

• 3 - 8 Years
• Dubai - United Arab Emirates

Administer and secure hybrid environments, manage identity access, and provide IT support across various platforms and compliance standards.

• 5 - 10 Years
• Dubai - United Arab Emirates

The role involves driving software engineering strategies, collaborating on complex solutions, mentoring engineers, and ensuring adherence to coding standards in Java Full Stack...

• 10 - 15 Years
• Dubai - United Arab Emirates

Responsible for designing, deploying, and migrating data-center infrastructure, requiring expertise in server, storage, backup, and cloud solutions.

• 8 - 10 Years
• Dubai - United Arab Emirates

Seeking a senior technical resource for Oracle Database Administration and WebLogic, requiring strong analytical skills and expertise in Oracle technologies.

• 0 - 2 Years
• Dubai - United Arab Emirates (UAE)

Provide first-level technical support, troubleshoot issues, configure desktops, and assist users while ensuring compliance with IT processes and safety regulations.

• 3 - 6 Years
• Dubai - United Arab Emirates (UAE)

Serve as the first contact for customers, manage incidents, ensure ITIL adherence, and possess ITIL certification and technical support skills.

• 8 - 12 Years
• Dubai - United Arab Emirates (UAE)

Oversee infrastructure operations, manage vendor service delivery, drive automation, and ensure compliance while engaging stakeholders and improving service reliability.

• 4 - 9 Years
• Dubai - United Arab Emirates (UAE)

Seeking a skilled ServiceNow Developer to design, configure, and support ITSM solutions, with expertise in JavaScript, REST APIs, and CMDB.

• 4 - 9 Years
• Dubai - United Arab Emirates (UAE)

Provide first-line support for hardware and software issues, manage IT systems, and document solutions; requires a degree in Information Technology and relevant certifications.

• 3 - 5 Years
• Dubai - United Arab Emirates (UAE)

Provide technical support, troubleshoot software and hardware issues, manage incidents, and train users while ensuring efficient IT support and collaboration.

• 5 - 10 Years
• Dubai - United Arab Emirates

Responsible for customer support, implementation, and optimization of Information Management and Digital Transformation solutions, requiring expertise in Print Management and Do...

• 10 - 16 Years
• Dubai - United Arab Emirates (UAE)

Hands-on experience with Azure AI Services, Kubernetes, and API Management; strong knowledge in DevOps, security, and ITIL practices; certifications in Azure and AWS preferred.

• 10 - 15 Years
• Dubai - United Arab Emirates (UAE)

Develop strategic sales plans for E-INVOICING services, manage client relationships, lead a sales team, and conduct market analysis.

• 4 - 7 Years
• Dubai - United Arab Emirates (UAE)

Oversee application support team, manage troubleshooting, optimize software systems, and ensure performance while collaborating with stakeholders on technical solutions.

• 4 - 9 Years
• Dubai - United Arab Emirates (UAE)

Seeking an experienced Site Reliability Engineer with expertise in cloud platforms, automation, incident management, and AIOps for enterprise applications.

• 5 - 9 Years
• Dubai - United Arab Emirates (UAE)

Manage service operations, budgets, vendor performance, and project delivery while requiring a Bachelor's degree in Engineering and strong analytical skills.