ITIL Process Jobs in Dubai

• 3 - 5 Years
• Dubai - United Arab Emirates (UAE)

Manage IT infrastructure, ensuring reliability and security while troubleshooting issues; requires knowledge in system administration, networking, and ITIL certifications.

• 1 - 6 Years
• Dubai - United Arab Emirates (UAE)

Identify incidents, perform trend analysis, implement fixes, and maintain knowledge base; requires ITIL Foundation certification and strong analytical skills.

• 5 - 10 Years
• Dubai - United Arab Emirates (UAE)

Provide expert IT end-user support for VIPs, utilizing knowledge in Windows, Microsoft 365, and remote support tools, while managing mobile devices.

• 5 - 8 Years
• Dubai - United Arab Emirates (UAE)

Lead administration and enhancement of Symphony Summit AI IT Service Management platform, focusing on workflow automation, scripting, custom development, and reporting.

• 3 - 8 Years
• Dubai - United Arab Emirates (UAE)

The role involves implementing and supporting enterprise IT infrastructure solutions, including servers, storage, virtualization, and cloud platforms, with strong customer inter...

• 0 - 1 Year
• Dubai - United Arab Emirates (UAE)

Provide first-line technical support, diagnose issues, manage user accounts, and ensure compliance with organizational standards for IT systems.

• 1 - 2 Years
• Dubai - United Arab Emirates (UAE)

Enhance operational efficiency through automation, conduct system development, provide IT support, and manage database administration with proficiency in programming.

• 2 - 6 Years
• Dubai , Abu Dhabi - United Arab Emirates (UAE)

Provide first-line customer support, manage inquiries, document interactions, escalate issues, and monitor service continuity with strong communication skills in Arabic and Engl...

• 5 - 10 Years
• Dubai - United Arab Emirates

Provide technical support, troubleshoot hardware and software issues, manage user accounts, and ensure compliance with IT policies and cybersecurity best practices.

• 8 - 10 Years
• Dubai - United Arab Emirates

Design and deliver innovative managed services solutions across infrastructure, cloud, security, and applications while ensuring operational excellence and client collaboration.

• 5 - 10 Years
• Dubai - United Arab Emirates

Provide first-line support for hardware, software, and network issues, manage support tickets, and assist in user training and IT project coordination.

• 5 - 7 Years
• Dubai - United Arab Emirates

The role involves managing cyber resilience, advising on security practices, and ensuring compliance while possessing strong leadership and communication skills.

• 3 - 8 Years
• Dubai - United Arab Emirates

Enhance service efficiencies by managing ITSM processes, collaborating with IT teams, analyzing performance metrics, and providing training on ITSM tools.

• 7 - 10 Years
• Dubai - United Arab Emirates

Collaborate with clients on Ellucian Banner system requirements, configuration, and training; strong skills in Oracle Database, SQL, and reporting tools required.

• 10 - 15 Years
• Dubai - United Arab Emirates

Design and implement secure multi-cloud architectures, manage cloud security operations, and ensure compliance with frameworks while applying Zero Trust principles.

• 1 - 2 Years
• Dubai - United Arab Emirates

Provide first-level technical support, incident management, and troubleshooting for IT issues while ensuring excellent customer service and timely resolutions.

• 6 - 11 Years
• Dubai - United Arab Emirates

Seeking an experienced Database Administrator skilled in Oracle, SQL, backup strategies, and database security, with certifications and 24/7 support availability.

• 10 - 15 Years
• Dubai - United Arab Emirates

Manage customer relationships, drive satisfaction, oversee service delivery, and develop strategic partnerships while ensuring high-quality service and contract management.

• 0 - 3 Years
• Dubai - United Arab Emirates (UAE)

Monitor IT dashboards, log incidents, perform troubleshooting, escalate issues, and assist in cybersecurity while maintaining documentation and collaborating with teams.

• 8 - 15 Years
• Dubai - United Arab Emirates (UAE)

Lead and manage Core Banking Data Migration projects, ensuring data accuracy, compliance, and stakeholder collaboration with expertise in Finacle and SQL.

• 1 - 2 Years
• Dubai - United Arab Emirates (UAE)

Provide first-line technical support for hardware and software issues, manage ticketing systems, and require a Bachelor's degree in Computer Science.

• 3 - 8 Years
• Dubai - United Arab Emirates

Contribute to technical design, write secure Java code, ensure quality through testing, and utilize cloud and DevOps technologies for backend development.

• 5 - 7 Years
• Dubai - United Arab Emirates

Participate in agile software development, implement technical designs, write secure code, and ensure quality through testing and adherence to coding standards.

• 7 - 12 Years
• Dubai - United Arab Emirates

Manage implementation and configuration of Banner SIS solutions, provide technical support, and ensure system performance with strong skills in Oracle Database and integration.

• 2 - 7 Years
• Dubai - United Arab Emirates

Provide customer service support via multiple channels, manage issues, gather information, and contribute to knowledge base; fluent Arabic speaker with ITIL knowledge required.

• 7 - 9 Years
• Dubai - United Arab Emirates

Serve as a process expert, facilitate business requirements, collaborate on Service Now processes, and drive continuous improvement for client operations.

• 7 - 10 Years
• Dubai - United Arab Emirates

Support implementation and customization of Banner solutions, requiring expertise in Banner modules, SQL, reporting tools, and strong communication skills.

• 2 - 3 Years
• Dubai - United Arab Emirates

Manage IT infrastructure, provide technical support, administer Office 365, and ensure network security in an educational environment.

• 4 - 5 Years
• Dubai - United Arab Emirates

Responsible for maintaining technology infrastructure, providing user support, managing system security, and training staff on educational technology in a school environment.

• 4 - 8 Years
• Dubai - United Arab Emirates

Manage IT infrastructure, provide technical support, administer Office 365, and ensure network security in an educational environment for a skilled IT professional.