ITIL Process Jobs in Dubai

• 6 - 12 Years
• Dubai - United Arab Emirates (UAE)

About the Role We are looking for an experienced Pre-Sales Engineer specializing in BMC Helix ITSM to support enterprise sales engagements. The ideal candidate will work closely...

• 3 - 5 Years
• Dubai - United Arab Emirates (UAE)

Serve as the first point of contact for network incidents, monitor performance, coordinate resolutions, and prepare incident reports with a focus on teamwork.

• 2 - 5 Years
• Abu Dhabi , Dubai , Sharjah - United Arab Emirates (UAE)

Provide first- and second-line IT support, troubleshoot hardware/software, manage user accounts, and maintain documentation for end-user technical support.

• 5 - 10 Years
• Dubai - United Arab Emirates (UAE)

Seeking a proactive Monitoring & Support Engineer to manage alerts, incidents, and basic server/network checks. The candidate will handle infrastructure monitoring, incident res...

• 6 - 11 Years
• Abu Dhabi , Dubai - United Arab Emirates (UAE)

Job Summary We are seeking a highly motivated and experienced Senior Engineer – NOC IP & DWDM to join our Network Operations Center (NOC). The successful candidate will be respo...

• 3 - 8 Years
• Dubai - United Arab Emirates (UAE)

Monitor alerts across tools and take appropriate action (e.g., node restarts, false positive filtering). Respond to and resolve incidents within SLA timelines. Manage ticket lif...

• 8 - 15 Years
• Dubai - United Arab Emirates (UAE)

Diagnose and troubleshoot hardware and software issues reported by customers to ensure swift resolutions. Provide clear and concise documentation of support interactions, includ...

• 5 - 10 Years
• Dubai - United Arab Emirates (UAE)

The ITIL Senior Analyst is responsible for designing, implementing, and optimizing IT service management (ITSM) and operational processes to enhance efficiency, security, and co...

• 5 - 10 Years
• Dubai - United Arab Emirates (UAE)

Advanced Offensive Security (Red Teaming & VAPT) Lead and execute complex, manual Penetration Testing and Vulnerability Assessments across enterprise infrastructures. Perform ad...

• 8 - 12 Years
• Dubai - United Arab Emirates (UAE)

The Manager, IT Service Operations owns the operational backbone of the Infrastructure & Cybersecurity function. This role leads service desk operations, incident management, ch...

• 2 - 4 Years
• Dubai - United Arab Emirates (UAE)

The Service Desk is the Company’s single point of contact for all IT & Network related outages, Provide first line technical support to internal staff, The Service Desk Engineer...

• 3 - 8 Years
• Dubai - United Arab Emirates

The Group Administrator: Regulatory and Quality Applications is an operational role in the Group Digital Technology team, responsible for providing day-to-day application suppor...

• 3 - 5 Years
• Dubai - United Arab Emirates

Operational role within the Group Digital Technology team responsible for the administration, configuration, and support of systems used for regulatory, quality, and compliance ...

• 3 - 8 Years
• Dubai - United Arab Emirates

Founded in 1974, CMiC today delivers comprehensive and advanced enterprise and field operations solutions, purpose-built for construction and capital projects companies. CMiC s ...

• 5 - 10 Years
• Dubai - United Arab Emirates

We are seeking an experienced Multi Virtualization Administrator with strong expertise in VMware vSphere and Oracle Linux Virtualization Manager (OLVM)/Oracle Linux KVM to manag...

• 5 - 10 Years
• Dubai - United Arab Emirates

We are seeking a highly skilled Multi Virtualization Administrator with extensive experience in VMware vSphere and Nutanix Hyperconverged Infrastructure (HCI) environments. The ...

• 20 - 28 Years
• Dubai - United Arab Emirates (UAE)

Oversee end-to-end Managed Services delivery, ensuring SLA adherence, driving service improvement, and managing a large multi-disciplinary team with P&L accountability.

• 10 - 12 Years
• Dubai - United Arab Emirates (UAE)

Provide L2/L3 support for Oracle Fusion HCM and Payroll integrations, ensuring compliance with UAE regulations and effective troubleshooting.

• 4 - 7 Years
• Dubai - United Arab Emirates

Ensure the smooth operation, maintenance, and optimization of business-critical applications. This role involves providing technical support, troubleshooting, and administration...

• 5 - 7 Years
• Dubai - United Arab Emirates

Manage SAP incident and support processes, coordinate activities, ensure SLA adherence, and drive service improvements in a large-scale SAP environment.

• 10 - 12 Years
• Dubai - United Arab Emirates (UAE)

Analyze IT Service Management processes, translate business requirements, design workflows, and ensure stakeholder collaboration for effective ITSM solutions.

• 3 - 7 Years
• Dubai - United Arab Emirates (UAE)

Support IT Transformation by coordinating project activities, managing stakeholders, and focusing on Change Management with strong ITIL and ITSM skills.

• 8 - 12 Years
• Dubai - United Arab Emirates (UAE)

Manage enterprise cloud network infrastructure, handle L3 troubleshooting, configure firewalls, and support Microsoft Azure networking with strong troubleshooting skills.

• 1 - 5 Years
• Dubai - United Arab Emirates

Responsible for supporting IT infrastructure, resolving user issues, maintaining security, and managing assets with strong communication and organizational skills.

• 4 - 9 Years
• Dubai - United Arab Emirates

Support installations, administration, and management of databases and VMware environments, requiring expertise in network administration and certifications in relevant technolo...

• 5 - 7 Years
• Dubai - United Arab Emirates

Provide expert technical consultancy and guidance to EGIT dealing within the technology area and act as lead technical member in the project team delivering the work packages as...

• 5 - 10 Years
• Dubai - United Arab Emirates

Oversee IT managed services delivery, manage client relationships, implement ITIL practices, and lead teams while ensuring compliance and optimizing performance.

• 5 - 10 Years
• Dubai - United Arab Emirates (UAE)

The Datacenter Operations consultant must possess the following technical and operational skills: Job Scheduling and Automation Enterprise Workload Automation: Proficiency in in...

• 10 - 15 Years
• Dubai - United Arab Emirates

Lead enterprise cloud and infrastructure strategy, ensuring cybersecurity, platform engineering, and team development in a dynamic construction consultancy environment.