ITIL Process Jobs in Dubai

• 12 - 15 Years
• Dubai - United Arab Emirates (UAE)

Own end-to-end service delivery governance across multiple managed services accounts, including service performance, SLA/OLA compliance, contractual deliverables, customer satis...

• 2 - 3 Years
• Dubai - United Arab Emirates (UAE)

Provide IT support for hardware and software, manage user accounts, troubleshoot network issues, and assist with onboarding and offboarding processes.

• 7 - 12 Years
• Dubai - United Arab Emirates (UAE)

Lead and manage all activities as the Service Owner of Master Data Management (MDM), ensuring alignment with business objectives. Responsible for support, design, and delivery o...

• 5 - 10 Years
• Dubai - United Arab Emirates (UAE)

Job Purpose The System Administrator is responsible for the day-to-day administration, monitoring, maintenance, security, and optimization of DRE Group's IT infrastructure, clou...

• 5 - 8 Years
• Dubai - United Arab Emirates (UAE)

Oversee and manage the Network Operations Center (NOC) to ensure the continuous availability and performance of critical infrastructure. Lead incident response efforts, coordina...

• 5 - 10 Years
• Dubai - United Arab Emirates (UAE)

Administer and support Windows Server and Linux environments. Manage VMware vSphere/ESXi and Hyper-V virtualization platforms. Configure and maintain Active Directory, DNS, DHCP...

• 5 - 7 Years
• Dubai - United Arab Emirates (UAE)

Responsible for establishing, governing, and maintaining the Digital Infrastructure Asset and Configuration Management practice across the organisation. The role ensures accurat...

• 3 - 8 Years
• Dubai - United Arab Emirates (UAE)

Oversee technical support operations, ensuring customer satisfaction and process improvement while leading a team in information technology management.

• 4 - 8 Years
• Dubai - United Arab Emirates (UAE)

Lead project planning, delivery, and compliance in IT, utilizing Agile methodologies and technical knowledge in software development and integration.

• 3 - 5 Years
• Dubai - United Arab Emirates (UAE)

Provide first-line IT support for hardware, software, and network issues, manage IT assets, and ensure compliance with security and operational standards.

• 4 - 7 Years
• Dubai - United Arab Emirates (UAE)

Support and optimize Oracle E-Business Suite Manufacturing modules, requiring expertise in WIP, BOM, ASCP, and strong analytical skills.

• 2 - 3 Years
• Dubai - United Arab Emirates (UAE)

Responsible for managing and supporting Infor SCE Warehouse Management System, integrating with Oracle EBS, and enhancing supply chain processes.

• 4 - 8 Years
• Dubai - United Arab Emirates (UAE)

Responsible for managing and supporting Infor SCE Warehouse Management System, requiring technical knowledge, problem-solving skills, and experience in supply chain technologies.

• 4 - 9 Years
• Dubai - United Arab Emirates (UAE)

Proactive Monitoring and Support Engineer needed for incident management, server checks, documentation, and communication with skills in Windows, Linux, and Active Directory.

• 0 - 6 Years
• Dubai , Abu Dhabi , Sharjah - United Arab Emirates (UAE)

Responsible for troubleshooting, managing desktop images, network connectivity, and supporting enterprise applications while documenting procedures and policies.

• 5 - 10 Years
• Dubai - United Arab Emirates (UAE)

The ITIL Senior Analyst is responsible for designing, implementing, and optimizing IT service management (ITSM) and operational processes to enhance efficiency, security, and co...

• 1 - 7 Years
• Dubai - United Arab Emirates

The role involves providing technical support, maintaining IT systems, and ensuring compliance with policies while enhancing user satisfaction and operational efficiency.

• 2 - 7 Years
• Dubai - United Arab Emirates

Provide first-line technical support, troubleshoot hardware and software issues, manage incidents using ITSM tools, and ensure compliance with service level agreements.

• 4 - 8 Years
• Dubai - United Arab Emirates

Job Summary We are seeking a proactive and technically skilled IT Support Engineer to support the day-to-day IT operations of our rebar manufacturing facility in Dubai. The succ...

• 6 - 12 Years
• Dubai - United Arab Emirates (UAE)

About the Role We are looking for an experienced Pre-Sales Engineer specializing in BMC Helix ITSM to support enterprise sales engagements. The ideal candidate will work closely...

• 6 - 10 Years
• Dubai - United Arab Emirates (UAE)

Manage IT infrastructure projects, including data center and cloud migrations, while ensuring budget adherence, risk management, and stakeholder engagement.

• 3 - 5 Years
• Dubai - United Arab Emirates (UAE)

Serve as the first point of contact for network incidents, monitor performance, coordinate resolutions, and prepare incident reports with a focus on teamwork.

• 2 - 5 Years
• Abu Dhabi , Dubai , Sharjah - United Arab Emirates (UAE)

Provide first- and second-line IT support, troubleshoot hardware/software, manage user accounts, and maintain documentation for end-user technical support.

• 6 - 11 Years
• Abu Dhabi , Dubai - United Arab Emirates (UAE)

Job Summary We are seeking a highly motivated and experienced Senior Engineer – NOC IP & DWDM to join our Network Operations Center (NOC). The successful candidate will be respo...

• 4 - 9 Years
• Dubai - United Arab Emirates

Support installations, administration, and management of databases and VMware environments, requiring expertise in network administration and certifications in relevant technolo...

• 5 - 7 Years
• Dubai - United Arab Emirates

Collaborate on technical design, development, and deployment of complex solutions; mentor engineers; expertise in Salesforce and full stack development required.

• 5 - 7 Years
• Dubai - United Arab Emirates

Design and deliver high-quality IT data solutions, provide technical consultancy, ensure service-level compliance, and manage technology initiatives with strong networking skills.

• 5 - 10 Years
• Dubai - United Arab Emirates (UAE)

Seeking a proactive Monitoring & Support Engineer to manage alerts, incidents, and basic server/network checks. The candidate will handle infrastructure monitoring, incident res...

• 3 - 8 Years
• Dubai - United Arab Emirates (UAE)

Monitor alerts across tools and take appropriate action (e.g., node restarts, false positive filtering). Respond to and resolve incidents within SLA timelines. Manage ticket lif...

• 5 - 10 Years
• Dubai - United Arab Emirates (UAE)

Advanced Offensive Security (Red Teaming & VAPT) Lead and execute complex, manual Penetration Testing and Vulnerability Assessments across enterprise infrastructures. Perform ad...