ITIL Process Jobs in Dubai

• 4 - 9 Years
• Dubai - United Arab Emirates (UAE)

Seeking a skilled ServiceNow Developer to design, configure, and support ITSM solutions, with expertise in JavaScript, REST APIs, and CMDB.

• 4 - 9 Years
• Dubai - United Arab Emirates (UAE)

Seeking an experienced Site Reliability Engineer with expertise in cloud platforms, automation, incident management, and AIOps for enterprise applications.

• 4 - 9 Years
• Dubai - United Arab Emirates (UAE)

Provide first-line support for hardware and software issues, manage IT systems, and document solutions; requires a degree in Information Technology and relevant certifications.

• 8 - 10 Years
• Dubai - United Arab Emirates (UAE)

Implement, administer, and troubleshoot network and security infrastructure, manage incidents, and ensure compliance with security standards and documentation.

• 3 - 5 Years
• Dubai - United Arab Emirates (UAE)

Provide technical support, troubleshoot software and hardware issues, manage incidents, and train users while ensuring efficient IT support and collaboration.

• 2 - 4 Years
• Dubai - United Arab Emirates (UAE)

Provide first line technical support, manage trouble tickets, and ensure 24/7 availability while possessing strong communication and troubleshooting skills.

• 12 - 15 Years
• Dubai - United Arab Emirates (UAE)

Oversee service delivery governance, manage IT operations, lead service desk and production support teams, ensuring SLA compliance and customer satisfaction.

• 2 - 3 Years
• Dubai - United Arab Emirates (UAE)

Provide IT support for hardware and software, manage user accounts, troubleshoot network issues, and assist with onboarding and offboarding processes.

• 0 - 2 Years
• Dubai - United Arab Emirates (UAE)

Emirati National with a Bachelor's Degree preferred in IT, strong communication skills, and basic IT troubleshooting knowledge for Service Desk support.

• 10 - 15 Years
• Dubai - United Arab Emirates (UAE)

Support regional network operations by coordinating incidents, changes, and vendor activities to ensure efficient network service delivery.

• 1 - 5 Years
• Dubai - United Arab Emirates

Provide on-site and remote IT support, manage devices and networks, and ensure documentation accuracy while supporting educational environments.

• 2 - 7 Years
• Dubai - United Arab Emirates

Analyze and resolve complex incidents, utilize IT Service Management tools, and ensure compliance with ITIL processes while providing exceptional customer service.

• 2 - 7 Years
• Dubai - United Arab Emirates

Responsible for application support, incident management, and process optimization in a trading environment, requiring strong technical skills and communication abilities.

• 6 - 12 Years
• Dubai - United Arab Emirates (UAE)

About the Role We are looking for an experienced Pre-Sales Engineer specializing in BMC Helix ITSM to support enterprise sales engagements. The ideal candidate will work closely...

• 7 - 12 Years
• Dubai - United Arab Emirates (UAE)

Lead and manage all activities as the Service Owner of Master Data Management (MDM), ensuring alignment with business objectives. Responsible for support, design, and delivery o...

• 5 - 10 Years
• Dubai - United Arab Emirates

Responsible for incident response orchestration and automation using FortiSOAR, integrating security technologies, and developing playbooks for effective cybersecurity management.

• 3 - 8 Years
• Dubai - United Arab Emirates

Responsible for orchestrating and automating incident response, leveraging SOAR solutions, and collaborating with teams to enhance cybersecurity outcomes.

• 6 - 10 Years
• Dubai - United Arab Emirates (UAE)

Manage IT infrastructure projects, including data center and cloud migrations, while ensuring budget adherence, risk management, and stakeholder engagement.

• 5 - 8 Years
• Dubai - United Arab Emirates (UAE)

Oversee and manage the Network Operations Center (NOC) to ensure the continuous availability and performance of critical infrastructure. Lead incident response efforts, coordina...

• 5 - 10 Years
• Dubai - United Arab Emirates (UAE)

Administer and support Windows Server and Linux environments. Manage VMware vSphere/ESXi and Hyper-V virtualization platforms. Configure and maintain Active Directory, DNS, DHCP...

• 4 - 8 Years
• Dubai - United Arab Emirates (UAE)

Lead project planning, delivery, and compliance in IT, utilizing Agile methodologies and technical knowledge in software development and integration.

• 3 - 5 Years
• Dubai - United Arab Emirates (UAE)

Provide first-line IT support for hardware, software, and network issues, manage IT assets, and ensure compliance with security and operational standards.

• 4 - 7 Years
• Dubai - United Arab Emirates (UAE)

Support and optimize Oracle E-Business Suite Manufacturing modules, requiring expertise in WIP, BOM, ASCP, and strong analytical skills.

• 3 - 5 Years
• Dubai - United Arab Emirates (UAE)

Serve as the first point of contact for network incidents, monitor performance, coordinate resolutions, and prepare incident reports with a focus on teamwork.

• 2 - 5 Years
• Abu Dhabi , Dubai , Sharjah - United Arab Emirates (UAE)

Provide first- and second-line IT support, troubleshoot hardware/software, manage user accounts, and maintain documentation for end-user technical support.

• 5 - 7 Years
• Dubai - United Arab Emirates (UAE)

Responsible for establishing, governing, and maintaining the Digital Infrastructure Asset and Configuration Management practice across the organisation. The role ensures accurat...

• 2 - 3 Years
• Dubai - United Arab Emirates (UAE)

Responsible for managing and supporting Infor SCE Warehouse Management System, integrating with Oracle EBS, and enhancing supply chain processes.

• 4 - 8 Years
• Dubai - United Arab Emirates (UAE)

Responsible for managing and supporting Infor SCE Warehouse Management System, requiring technical knowledge, problem-solving skills, and experience in supply chain technologies.

• 4 - 9 Years
• Dubai - United Arab Emirates (UAE)

Proactive Monitoring and Support Engineer needed for incident management, server checks, documentation, and communication with skills in Windows, Linux, and Active Directory.

• 5 - 10 Years
• Dubai - United Arab Emirates (UAE)

Seeking a proactive Monitoring & Support Engineer to manage alerts, incidents, and basic server/network checks. The candidate will handle infrastructure monitoring, incident res...