ITIL Process Jobs in Dubai

• 7 - 12 Years
• Dubai - United Arab Emirates (UAE)

Lead and manage all activities as the Service Owner of Master Data Management (MDM), ensuring alignment with business objectives. Responsible for support, design, and delivery o...

• 5 - 8 Years
• Dubai - United Arab Emirates (UAE)

Oversee and manage the Network Operations Center (NOC) to ensure the continuous availability and performance of critical infrastructure. Lead incident response efforts, coordina...

• 5 - 10 Years
• Dubai - United Arab Emirates (UAE)

Administer and support Windows Server and Linux environments. Manage VMware vSphere/ESXi and Hyper-V virtualization platforms. Configure and maintain Active Directory, DNS, DHCP...

• 3 - 5 Years
• Dubai - United Arab Emirates (UAE)

Serve as the first point of contact for network incidents, ensuring rapid response and resolution to minimize downtime. Monitor network performance metrics, identifying anomalie...

• 4 - 8 Years
• Dubai - United Arab Emirates (UAE)

Lead project planning, delivery, and compliance in IT, utilizing Agile methodologies and technical knowledge in software development and integration.

• 2 - 3 Years
• Dubai - United Arab Emirates (UAE)

Responsible for managing and supporting Infor SCE Warehouse Management System, integrating with Oracle EBS, and enhancing supply chain processes.

• 4 - 8 Years
• Dubai - United Arab Emirates (UAE)

Responsible for managing and supporting Infor SCE Warehouse Management System, requiring technical knowledge, problem-solving skills, and experience in supply chain technologies.

• 4 - 9 Years
• Dubai - United Arab Emirates (UAE)

Proactive Monitoring and Support Engineer needed for incident management, server checks, documentation, and communication with skills in Windows, Linux, and Active Directory.

• 0 - 6 Years
• Dubai , Abu Dhabi , Sharjah - United Arab Emirates (UAE)

Responsible for troubleshooting, managing desktop images, network connectivity, and supporting enterprise applications while documenting procedures and policies.

• 6 - 12 Years
• Dubai - United Arab Emirates (UAE)

About the Role We are looking for an experienced Pre-Sales Engineer specializing in BMC Helix ITSM to support enterprise sales engagements. The ideal candidate will work closely...

• 6 - 10 Years
• Dubai - United Arab Emirates (UAE)

Manage IT infrastructure projects, including data center and cloud migrations, while ensuring budget adherence, risk management, and stakeholder engagement.

• 3 - 5 Years
• Dubai - United Arab Emirates (UAE)

Provide first-line IT support for hardware, software, and network issues, manage IT assets, and ensure compliance with security and operational standards.

• 4 - 7 Years
• Dubai - United Arab Emirates (UAE)

Support and optimize Oracle E-Business Suite Manufacturing modules, requiring expertise in WIP, BOM, ASCP, and strong analytical skills.

• 3 - 5 Years
• Dubai - United Arab Emirates (UAE)

Serve as the first point of contact for network incidents, monitor performance, coordinate resolutions, and prepare incident reports with a focus on teamwork.

• 2 - 5 Years
• Abu Dhabi , Dubai , Sharjah - United Arab Emirates (UAE)

Provide first- and second-line IT support, troubleshoot hardware/software, manage user accounts, and maintain documentation for end-user technical support.

• 5 - 10 Years
• Dubai - United Arab Emirates (UAE)

Seeking a proactive Monitoring & Support Engineer to manage alerts, incidents, and basic server/network checks. The candidate will handle infrastructure monitoring, incident res...

• 5 - 10 Years
• Dubai - United Arab Emirates

We are looking for an experienced IT Support / NOC Support Services Engineer with 5+ years of experience to provide operational support for enterprise IT infrastructure and Netw...

• 5 - 10 Years
• Dubai - United Arab Emirates (UAE)

The ITIL Senior Analyst is responsible for designing, implementing, and optimizing IT service management (ITSM) and operational processes to enhance efficiency, security, and co...

• 6 - 11 Years
• Abu Dhabi , Dubai - United Arab Emirates (UAE)

Job Summary We are seeking a highly motivated and experienced Senior Engineer – NOC IP & DWDM to join our Network Operations Center (NOC). The successful candidate will be respo...

• 10 - 12 Years
• Dubai - United Arab Emirates (UAE)

Analyze IT Service Management processes, translate business requirements, design workflows, and ensure stakeholder collaboration for effective ITSM solutions.

• 4 - 9 Years
• Dubai - United Arab Emirates

Support installations, administration, and management of databases and VMware environments, requiring expertise in network administration and certifications in relevant technolo...

• 3 - 8 Years
• Dubai - United Arab Emirates (UAE)

Monitor alerts across tools and take appropriate action (e.g., node restarts, false positive filtering). Respond to and resolve incidents within SLA timelines. Manage ticket lif...

• 5 - 10 Years
• Dubai - United Arab Emirates (UAE)

Advanced Offensive Security (Red Teaming & VAPT) Lead and execute complex, manual Penetration Testing and Vulnerability Assessments across enterprise infrastructures. Perform ad...

• 4 - 7 Years
• Dubai - United Arab Emirates

Ensure the smooth operation, maintenance, and optimization of business-critical applications. This role involves providing technical support, troubleshooting, and administration...

• 8 - 15 Years
• Dubai - United Arab Emirates (UAE)

Diagnose and troubleshoot hardware and software issues reported by customers to ensure swift resolutions. Provide clear and concise documentation of support interactions, includ...

• 8 - 12 Years
• Dubai - United Arab Emirates (UAE)

The Manager, IT Service Operations owns the operational backbone of the Infrastructure & Cybersecurity function. This role leads service desk operations, incident management, ch...

• 2 - 4 Years
• Dubai - United Arab Emirates (UAE)

The Service Desk is the Company’s single point of contact for all IT & Network related outages, Provide first line technical support to internal staff, The Service Desk Engineer...