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Customer Service Executive - Money Exchange

Confidential Company

1 - 4 years $501 - $1,000 Ajman , Dubai , Sharjah - United Arab Emirates

Any Graduation. Indian, Filipino

, Posted on April 5, 2018 10 Openings

Job Description

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• Attend customers for making remittance, currency exchange, demand drafts/telex transfer and electronics transfer etc.
• Attend customer complaints, transaction enquiries and rate enquiries.
• Provide information to customers about different modes of transactions, rates for different transactions and prices.
• Provide information on new or additional services; identify the opportunity for cross selling.
• Provide currency exchange and remittance delivery information.
• Prepare daily and weekly sales reports.
• Prepare end of day the report and cash reconciliation.
• Perform role of lobby assistant in branch.
• Perform role of marketing and sales executive during off-peak business hours.
• Support for branch business development.
• Make sure that all the required tools are available in the branch and coordinate with the Branch Manager for the same (example flyers, posters and forms etc.)
• Perform other duties as per the requirement or instructions from the management

Industry Type : Banking / Financial Services / Broking
Functional Area : Cashier / Teller / Billing & Payment

Desired Candidate Profile

Bachelor’s Degree in any discipline
Minimum 2 years banking/financial industry experience in front office operations or 4 years of service industry as Customer Service Officer , or Marketing


remittance currency exchange 'Counter Sales' Cashier banks

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