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Position: IT Administrator –Retail/Fashion

Confidential Company

Posted on June 30, 2018

5 - 8 years $1,001 - $2,000 Dubai - United Arab Emirates

Bachelor of Science, Bachelors in Computer Application(Computers), Bachelor of Technology/Engineering(Computers, Electronics/Telecomunication). Indian, Any CIS National, Filipino


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Job Description

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Purpose of the Position: Manage installation & upgrade of companies LAN/WAN, HW/SW resources, provide complete local area network & POS installation and configuration of server/workstations/POS/store, physical cabling, and network printer installation. Design, set up and maintain multi-protocol WAN and new systems.

Job Description
• Install, configure, troubleshoot, maintain and upgrade hardware and software interfaces with the operating system.
• Identify existing and potential performance issues and bottlenecks in Retail system batch processing and recommend a resolution approach.
• Support Retail Application Module along with the Database support and mainly focus on batch processing and RIB.
• Install and configure POS machines & Provide remote support to various clients/shops/Store over tight VNC service.
• Responsible for operation of all information system equipment and for developing maintenance schedules for equipment usage.
• Responsible for day to day user support. User support for software and Hardware problems, vendor correspondences for repairs, services, AMCs, IT purchases and provide guidance.
• Manage the daily and weekly backups using Storage Media Library and software for the critical company data
• Keep computer equipment, hardware, and software updated to meet organizational needs and maintain maximum uptime.
• Recommend adjustments to systems and/or equipment to ensure cost efficient and effective systems/equipment infrastructure.
• Managing and ensuring effectiveness of security solutions including firewalls, anti‐virus solutions, web/ e‐mail filters and intrusion detection systems
• Support and administration of IT Infrastructure, Server Configurations, disaster recovery and backup process, support customer requirements (internal & external), evaluate applications and implementing new systems.

• Perform server checks on a weekly basis to ensure performance of servers is optimum. Perform routine preventive maintenance of LAN, hardware and software.


Desired Candidate Profile

• Candidates should hold a Bachelor degree in Computer/IT and Post-Graduation qualification in Computer Application/Computer Science
• 6+ years of experience in Retail ERP Configure and support, IT Service Delivery, IT Infrastructure, Server and network Configurations, disaster recovery and backup process and ERP within retail/fashion/fmcg industries.

• CCNA - Cisco Certified Network Associate.
• MCSE (Microsoft Certified Solutions Expert) and MCSA (Microsoft Certified Solutions Associate)
• CWNA - Certified Wireless Network Administrator.

• Excellent interpersonal and communication skills
• Ability to operate in global IT environment
• Self-managing and pro-active
• Ability to balance multiple priorities
• Strong written and verbal communication skills


retail ERP networking Active Directory Support POS

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