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Reservation Officer

Soul Hospitality Restaurant LLC- The Farm

2 - 3 years Dubai - United Arab Emirates

Secondary School. Any European National, South African Female

Medical Insurance, Paid Leaves, Travel Allowance, etc.

, Posted on April 9, 2018 1 Opening

Job Description

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Aim of the Role

Responsible for the entire Hostess desk, upkeep and improve the existing reservation system. Supervises and manages the Hostesses/Cashiers and Reservation Team. Responsible for booking reservation, Handles clients’ database, existing and new clients.
Show a strong character and proven leading skills, and initiative on implementing new areas for business.

Key responsibilities (main duties, responsibilities and outputs of the role)

● Relate with clients when they arrive and when they are leaving;
• Thank clients for their patronage when they are leaving;
• Communicate with customers while they wait for their drink and food order;
• Ensure complete and consistent cleanliness of the hostess area;
• Be available to answer call and to great guests;
• Provide assistance to servers with tallies at shift ends;
• Supervise host book efficiently and oversee clients seating arrangements;
• Handle clients amicably and with understanding whether they have reservation or not;
• Make great and impressive first impression on clients;
• Schedule reservation for guests both in person and over the phone;
• Communicate with supervisor/management on any issues related to customers;
• Handle all cases related to guest courteously and professionally;
• Maintain diplomacy while relating with clients;
• Being in charge of the cashier’s team, aware of all the closing cash up procedures.

Industry Type : Restaurants / Catering / Food Services
Functional Area : Chefs / F&B / Housekeeping / Front Desk


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Soul Hospitality Restaurant LLC- The Farm

Al Barari is a secluded paradise that will offer a unique Dubai living experience.

Lush landscaped gardens are the distinguishing characteristic of the development with 300 villas and a selection of apartments being built. Space, tranquility and exclusivity are the hallmarks of Al Barari. These m agnificent homes are enveloped in their own landscaped paradise with infinity pools, water features, outdoor massage area and roof garden terraces catering to the discerning taste of a distinguished few.

With a rich heritage in Dubai history, Al Barari is the flagship company of the Zaal family. Al Barari is the realization of a unified vision to create a unique, inspiring and sustainable residential and cultural community in the heart of Dubai.
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