Increase hotel revenues by meeting with 3rd party planners, trade associations, corporate accounts, individuals or other markets in order to promote the hotel and secure hotel’s Meeting and Events sales business.
Generate and maintain major corporate segment as the main area of sales focus through various sales activities (face to face sales calls, telephone calls, entertainment, sight inspections, etc.)
Prospect and qualify new business by conducting regular market drives, utilizing reports such as Hotelligence, in-house guest lists, industry publications, etc.
Review market analysis to determine client needs, occupancy potential, desired rates, etc.
Negotiate with clients to achieve maximum profit while satisfying client needs.
Identify and analyze competitor hotels both locally and regionally to understand competitor strengths and weaknesses.
Prepare and review weekly sales report listing daily efforts, including a summary of all definite and tentative business booked along with any cancellations and/ or lost business.
Coordinate transient and group room commitments to insure proper market mix.
Enhance the hotel’s community image and stays abreast of competition, new development, and sales methods and techniques in the hotel industry.
Build networking opportunities and represent the hotel’s interests in local issues by regularly attending local Chamber of Commerce, Convention & Visitor’s Bureau, hotel associations, and trade shows.
Understand and strictly adhere to the Rules & Regulations established in the Employees’ Code of Ethics and the Hotel’s policy on Fire, Hygiene, Health and Safety.
Promote efficiency, confidence, courtesy and an extremely high standard of social skills.
Generally promote and ensure good inter-departmental relations.
Display a pleasant manner and positive attitude at all times and to promote a good company image to guests and colleagues.
Demonstrate pride in the workplace and personal appearance at all times when representing the hotel thus identifying a high level of commitment.