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Supervisor - Branch Operations - Leading Money Exchange

Confidential Company

4 - 7 years Dubai , Sharjah - United Arab Emirates

Any Graduation. Any Nationality Male

Health Insurance, Airfare, Paid Leave and Performance Bonus

, Posted on April 9, 2018 1 Opening

Job Description

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Job Purpose

• Support for the efficient daily operation of the branch including sales, customer service, supervision, security and safety in accordance with the organization’s objectives.
• Effective resource utilization, monitor and enhance the performance and productivity of customer service team.
Key Responsibilities

• Ensure Front Office procedures and controls are being adhered by branch staff.
• Ensure procedures are being followed with regard to the handling of physical cash and there is a high level of security awareness at all times.
• Balancing the cash at the end of the day and preparing the necessary reports.
• Ensure that the company Anti-Money Laundering policies and procedures are strictly adhered to.
• Monitor the day-to-day operation of the Anti-Money Laundering procedures.
• Correctly entering the transaction data into the system.
• Continuously strive to enhance the customer satisfaction level.
• Ensure strict compliance with internal policies.
• Monitor staff performance and ensure additional training is provided where necessary.
• Coordinate with the Branch Manager for staff discipline.
• Perform other duties as per the requirement or instructions from the management.

Industry Type : Banking / Financial Services / Broking
Functional Area : Administration


Supervisor - Branch Operations - Leading Money Exchange

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