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Junior Account Manager


Posted on June 11, 2018

1 - 2 years Abu Dhabi - United Arab Emirates

Any Nationality

Opening 01

Job Description

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Junior Account Manager Jobs Vacancy, We are looking for experienced and talented Junior Account Manager for our firm , location Abu Dhabi.
Job Description
* Takes the primary role in day-to-day account and customer relationship management
* Develops a clear understanding of customers external and internal business operations and acts as consultant working closely with customers to improve their operational processes
* Responsible for Customer satisfaction measures, monitors and communicates customer satisfaction to all customer-facing areas of the company
* Discovers and investigates potential opportunities for account growth and new business
* Becomes an expert in the use of all company and competition software product and service offerings
* Handles customer complaints, provide appropriate solutions and alternatives
* Identifies retention risk and work proactively to eliminate that risk with senior team members.

IT - Software Services

Finance / Treasury

Desired Candidate Profile

* 1+ years experience managing customer-facing projects and accounts
* Experienced in the simultaneous management of multiple project plans
* Proven track record of producing high-quality and timely deliverable
* Excellent interpersonal, written and oral communication skills
* Familiar with project management concepts, practices, and procedures
* Strong analytical and problem-solving skills
* Ability to work under pressure and maintain personal work performance while addressing multiple priorities
* Strong time management and organizational skills


Project Management Operations Analyticaliness Operations Crm Customer Satisfaction Customer Complaints Management Production Management


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