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Junior IT Field Support Specialist

Azadea Group

Posted on August 30, 2019

1 - 2 years Muscat - Oman

Bachelor of Science(Computers). Any Nationality

Opening 01

Job Description

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Key Accountabilities
Inspect personal computer equipment, install hardware and peripheral components such as monitors, keyboards, printers and disk drivers on user s premises
Install and configure specified software packages such as operating systems, business applications and other office tools
Iniatiate systems and network troubleshooting and monitoring, and replace defective components as needed
Attend until meetings as required by the hierarchy in order to get informed of new policies and other services related issues
Place support calls to network solution providers and other IT support companies as requested by the hierarchy
Communicate with suppliers as requested in order to get the necessary support regarding Brand Communication interface and files
Assist the IT team in the pre-opening phase of new stores

Qualifications, Experience, Knowledge 
Bachelor's Degree or Technical Degree in computer science
1-2 years of experience in a similar role
Fluency in English
Competencies 
Customer Focus
Analytical Thinking
Attention to details
Cultural Awareness
Communication Skills
Driving and Achieving results
Teamwork


Retail

IT Software

Keywords

Junior IT Field Support Specialist

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Azadea Group

Formed in the year 1978, Azadea Group has grown to be known as a premier fashion and lifestyle retail company headquartered at Beirut in Lebanon. Over the years, the group has developed an extensive chain of stores that represent some of the best international brands from segments such as food and b everages, sporting good, fashion and accessories, multimedia and home furnishing. The chain presently owns and operates more than 50 leading international franchise concepts across the Middle East and Africa.



Azadea employs 12,000 people who look after the operations of more than 600 stores spread across 13 countries including Algeria, Bahrain, Cyprus, Egypt, Ghana, Iraq, Jordan, Saudi Arabia, Kuwait, Lebanon, Oman, Qatar and United Arab Emirates.

The company offers a vibrant multicultural and a stable environment to its employees. It also organizes customized training sessions and focused career development programs to ensure their employees grow professionally and enhance their skills.
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