Junior Ticketing Engagement Officer

Client of emploipartner

Employer Active

Posted 16 hrs ago

Experience

1 - 6 Years

Job Location

Algeria - Algeria

Education

Any Graduation()

Nationality

Any Nationality

Gender

Not Mentioned

Vacancy

1 Vacancy

Job Description

Roles & Responsibilities

Missions
Record and track tickets in the ticketing system.
Ensure the processing and follow-up of customer requests until resolution.
Collaborating with technical and sales teams for the efficient processing of tickets.
Prepare regular reports on the status of tickets and adherence to deadlines.
Participate in improving ticketing procedures and processes.
Profile
Sense of organization, rigor and team spirit.
Good communication skills and the ability to manage multiple tickets simultaneously.

Company Industry

Department / Functional Area

Keywords

  • Junior Ticketing Engagement Officer

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