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Junior Traffic Analysis

Monty Holding

Posted on August 10, 2018

2 - 3 years Lebanon - Lebanon

Any Nationality

Opening 01

Job Description

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Job Requirements
-University degree in CCE
-Fresh to 1 year of experience maximum
Main job responsibilities are to:
-Analyze competitors' activities in terms of direct coverage, selling rates, etc.
-Responsible for managing current SMS volumes collected to A2P Exclusives or directs
-Responsible for managing the day-to-day relationship with assigned Mobile Operates and interacting at all levels within the customer s organization to support, renew and further penetrate existing accounts
-Analyze traffic flow on daily basis, and checks immediately with clients the reason for significant volume decrease/stopping transmission to specific network and work on regaining the traffic
-Participate in the development of strategic customer planning sessions and reviews to ensure organizational alignment with customer needs and desires to optimize bilateral relationship
-Follow up technical team in order to check daily blocked & leakage traffic to direct mobile operators & clients
-Keep track of any blocking rules added on the client operator SMS Firewall
-Report to the management on daily basis with the leakage and action took against it
-Build direct contact with OTT in order to comply & follow up on traffic collection
-Get in touch with sales team in order to collect the targeted traffic
-Monitor any traffic drop & indicated the reason behind along with the action that should be taken
-Analyze CDRs and out the requirements of any analysis tools needed
Core Competency Requirements
-Excellent in Excel
-Excellent in English
- Energetic, proactive team player, target driven, initiative-taker and highly motivated.
-Consistent performer as a team member and leader, capitalizing on integrity, teamwork, and customer satisfaction.
-Strong work ethic, enthusiastic, creative and a believer in team spirit.
-Very fast learner.


Telecom / ISP

Administration

Keywords

Firewall SMS Customer satisfaction Relationship Transmission Management Networking Monitoring Excel Customer Care Executive

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Monty Holding


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Website https://www.hirelebanese.com/jobdetails.aspx?id=157453


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