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Experience
3 - 5 Years
Job Location
Education
Bachelor of Hotel Management(Hotel Management)
Nationality
Any Nationality
Gender
Not Mentioned
Vacancy
1 Vacancy
Job Description
Roles & Responsibilities
The Kids Club Attendant is responsible for ensuring the young guest experience whilst they enjoy the Hotel s Kids Club facilities, including the activities. You will be responsible for taking care of them with a warm and sincere welcome. Monitoring the young guest needs and safety, ensuring that all Kids Club responsibilities are carried out in an efficient and timely manner is paramount to this role.
What will I be doing?
As a Kids Club Attendant, you are responsible for assisting the Kids Club Supervisor and your immediate superior in ensuring, administering and checking the day to day operations of the club with regards to the following section:
- Greet guests immediately with a sincere and friendly welcome.
- Assist guests with their needs in the kids club area.
- Respond to guest requests, comments, and concerns in a timely manner.
- Organizing activities for the kids.
- Create a safe environment for all children attending the kids club
- Ensure all parents fill in the registration form for their children correctly, containing the history of the child
- Create an inventory of all toys/equipment at the club
- Ensure all equipment are clean and properly maintained
- Ensure to follow daily, weekly and monthly activity schedules as instructed by the Kids Club Manager
- Ensure all the club s rules and regulations are enforced at all times
- Be fully aware of the club s facilities, timings, promotions, and prices.
Desired Candidate Profile
What are we looking for?
A Kids Club Attendant serving Hilton brands is always working on behalf of our Guests and working with other Team Members. To successfully fill this role, you should maintain the attitude, behaviours, skills, and values that follow:
- Strong interpersonal skills
- Committed to delivering a high level of customer service
- Excellent grooming standards
It would be advantageous in this position for you to demonstrate the following capabilities and distinctions:
- Excellent attention to detail
- High standards of cleanliness
- Ability to work in a consistently professional and helpful manner
- Previous experience in a similar role
Company Industry
- Hotels
- Hospitality
Department / Functional Area
- Chefs
- F&B
- Housekeeping
- Front Desk
Keywords
- Kids Club Attendant
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