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LCS Project Manager

Client of Manpower Middle East

5 - 6 years United Arab Emirates - United Arab Emirates

Any Nationality


, Posted on May 8, 2018 1 Opening

Job Description

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We are now recruiting for a LCS Project Manager
Job Description:
Handling of all delegated Projects in the MENA area, Projects related to LCS as well as New Machines.
Following Pre Sales Hot projects
Following up with the delivery of change parts and make sure it reaches on site in time
Be in direct contact with the technical team in Germany for any support and clarification
Take lead for installation & commissioning and see that customer satisfaction is achieved.
To be proactive in dealing with all customer queries and see that urgent issues are handled with priority
Provide technical training occasionally to customers, Regional Service Technicians in all mechanical, electrical, electronic and PLC problems enabling service technicians to become more technically proficient.
Provide on-site technical support to customers in UAE, Middle East Region, North Africa
Develop a line of communication between the two LCS Center MENA to update Regional Service Technicians on upcoming changes and new developments.
Development of all activities concerning LCS products by means of regular and consequent calls on customers.
Receive and initiate the processing of orders (LCS products) and communicate with the customer on finalized pricing, status, lead times, due dates, routings and delivery information.
Coordinate customer communication with Service Team relating to the scheduling of service work and addressing any warranty, replacement and additional parts required needs.
Set up and maintain an efficient filling and retrieval system to record all important project documentation
Requirements :
Looking for a good team player and team builder.
Good command of verbal and written English and German. German speaking is a must.
Sales minded
Need to travel.
Experience of min 5 years in aftersales OR a degree in Project Management.
Excellent communication skills
Technical Knowledge of machines .
MS Office Knowledge is a must
Knowledge of SAP is a plus


Industry Type : IT - Software Services
Functional Area : Site Engineering / Projects

Desired Candidate Profile


Keywords

Technical support Service Project management English German MS Office Presales Scheduling Customer communication Customer satisfaction

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Client of Manpower Middle East

ManpowerGroup is a leading global name in innovative workforce solutions and caters to the human resource requirements of both small and large organizations across various industries. Founded in 1948, ManpowerGroup has expanded its reach from one office to a strong international network of 3, 500 of fices in 80 countries. The company involves working with over 400,000 clients and 304 million associates every year and assists them in increasing the productivity of their businesses by providing them with human resource and services like training & development, recruitment & assessment, career management and workforce consulting.



The company has a vision to be a leader in the creation and delivery of innovative workforce solutions and services. The Group cares about its people and offers them various opportunities to develop their careers through proper training and planning.

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