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Lead, Crisis Management

Orange

Posted on December 2, 2019

3 - 5 years Egypt - Egypt

Any Graduation. Any Nationality

Opening 01

Job Description

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about the role
Incident Handling:
• Strictly follows CMC Incidents Notification and Escalation Matrix to send communications to the right recipients according to the established SLAs.
• Follows up with problem owners to ensure closing all the pending incidents as well as concluding the actions identified following major incidents.
• Reviews and updates CMC communication lists, Network SMS groups, Crisis Communication Guideline as well as all CMC documentations.
Crisis Handling:
• Schedules Crisis Conference Calls on Crisis Conference Bridge when needed.
• Manages the renewal of Crisis Communication Means (CMC Hotlines, Walkie-Talkie licenses and Satellite Phones on an annually-basis as well as the emerging issues).
• Establish crisis testing (Call Out Tests).
• Establish Events Preparedness Plans.
• Sends Bulk SMSs to employees whenever needed.
Reporting:
• Preparing:
Weekly and monthly reports.
Post-incidents reports.
Ad-hoc reports.
• Preparing CM monthly dashboard.
• Archives all the messages received by and/or sent from CMC hotline, and document the Log Book for all the incidents.


Telecom / ISP

Corporate Planning / Consulting / Strategy / M&A

Desired Candidate Profile


about you
• Bachelor degree from a recognized university.
• 3-5 years of experience.

Keywords

Lead Crisis Management

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Orange

Located in Al Dhafra Region, Abu Dhabi, Nawah Energy Company is the leading nuclear operator, contributing to the UAE’s civil nuclear program. The company was founded in 2016 as a subsidiary of Emirates Nuclear Energy Corporation (ENEC). It is a result of the joint venture between ENEC and Kore a Electric Power Corporation (KEPCO). Nawah Energy Company ensures adherence to the highest international standards of safety, quality and security, while maintaining operational transparency. Nawah plans to generate 5,300 megawatts of low-carbon electricity from 2020, and meet around 1/4th of the total electricity requirements of the UAE, while improving the quality of life.





Nawah Energy Company aims to protect the UAE environment by reducing carbon dioxide emissions by 12 million tons annually. It is a multinational, multicultural and Emirati-led company, which provides a dynamic work environment to top national and international talent and offer them with opportunities to grow. The company looks out for qualified and dedicated professionals with the ability to perform well as per the business requirements. Offering competitive remunerations and a good word environment to cater to the dynamic requirements of the esteemed clients, Nawah Energy Company aims at building a multi-skilled workforce.



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Website https://orange.jobs/jobs/offer.do?joid=87896&lang=en


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