Learning & Development Officer Rotana Hotels & Resorts Posted on February 14, 2020 2 - 3 years United Arab Emirates - United Arab Emirates Bachelor of Hotel Management(Hotel Management). Any Nationality Send Me Jobs Like This SEND Alert Set Successfully Opening 01 Job Description EMAIL JOB SEND Email sent successfully. SHARE JOB Job DescriptionWe are currently seeking for passionate and dynamic guest focused Learning and Development professionals who pride themselves on their ability to deliver extraordinary levels of customer service and provide creative solutions to our employees.As an Learning & Development Officer you are responsible in assisting the Learning & Development Leader in managing the hotel s training function in order to promote the desired work culture. The role involves developing and conducting training courses as well as facilitating training workshops based on operational requirements and will include key responsibilities such as:• Analyse colleague development needs in the hotel• Develop annual hotel colleague development plans and prepare monthly reports• Develop and maintain hotel s colleague development library and co-ordinate acquisitions• Consult with the Learning & Development Leader for the co-ordination of colleague development courses• Conduct colleague orientation to the company and hotel and ensure that all colleagues receive appropriate orientation, a copy of their job description, a handbook and local guide and information on Human Resources services• Co-ordinate with the Human Resources Department and Housing Supervisor to ensure all new colleagues are shown around the housing complex for orientation and receive information needed• Oversee on the job training of new and existing colleagues• Oversee re-development of colleaguesSkillsEducation, Qualifications & ExperiencesYou should ideally have a degree in the hospitality field with preferable minor experiences in a professional training environment and some knowledge in instructional methods and training techniques. You must have a good working knowledge of computers and the ability to navigate within a variety of software packages such as Excel, Word and PowerPoint along with excellent communication and presentation skills.Knowledge & CompetenciesThe ideal candidate will be passionate about training and developing others with the ability to conduct and follow structured training programs in a charismatic and enthusiastic way. You enjoy working with all level of colleagues in a diverse environment, portray good customer service, interpersonal, team building and conflict resolution skills and posses following additional competencies:Understanding Hotel OperationsEffective CommunicationPlanning for BusinessSupervising PeopleUnderstanding DifferencesSupervising OperationsTeamworkAdaptabilityCustomer FocusDrive for Results Company Industry Hotels / Hospitality Department/Functional Area HR / Human Relations / Industrial Relations Keywords Learning & Development Officer REPORT THIS JOB Disclaimer: Naukrigulf.com is only a platform to bring jobseekers & employers together. Applicants are advised to research the bonafides of the prospective employer independently. We do NOT endorse any requests for money payments and strictly advice against sharing personal or bank related information.We also recommend you visit Security Advice for more information. If you suspect any fraud or malpractice, email us at email@example.com People Looking for Development Officer Jobs also searched Dubai UAE All Jobs Development Officer Jobs in Dubai Sales Officer Jobs in Dubai Sales Manager Jobs in Dubai HR Jobs in Dubai Training Jobs in Dubai Orientation Jobs in Dubai Hospitality Jobs in Dubai Development Officer Jobs in UAE Sales Officer Jobs in UAE Sales Manager Jobs in UAE HR Jobs in UAE Training Jobs in UAE Orientation Jobs in UAE Hospitality Jobs in UAE Development Officer Jobs Sales Officer Jobs Sales Manager Jobs HR Jobs Training Jobs Orientation Jobs Hospitality Jobs Rotana Hotels & Resorts View Contact Details Contact Name/ Designation: - Website https://www.amitojobs.com/job/261898/learning-development-officer/ Additional Information Required Employer has requested some additional information along with your application for this job Cancel Login to Naukrigulf Continue using GOOGLE FACEBOOK All your activity will remain private or Forgot Password?