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Life Guard (Egyptain only)

Kempinski Hotel

Posted on October 22, 2019

0 - 2 years Cairo - Egypt

Any Graduation. Egyptian

Opening 01

Job Description

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Key Responsibilities:
•Ensure the pool area is cleaned and maintained to the highest standard of hygiene and cleanliness with the guest always being of the utmost importance.
•This includes ensuring that all guest supplies are maintained and that the guest journey is delivered in accordance with Kempinski's policies & procedures.
•Ensure guests receive personalized & individual service i.e. anticipate their needs. Offer a fresh towel, fix up their towel whilst they are in the pool, turn their shoes around the right way, offer to get them a snack or a drink in the lounges.
•Learn & be informed regarding the wet areas and assist and suggest to guests how to use these areas.
•Monitoring the guest while they are swimming in the swimming pool.
•Maintain visibility in the pool area area and offer assistance to guests if needed.
•Make sure that all lifesaving tools are in place and kept in good conditions.
•Attending the hotel trainings as per the hotel training plan in coordination with Recreation Supervisor.
•Any other duties, which may be assigned to them from time to time as directed by the Director of Spa.
•To receive training to ensure that all relevant legislation pertaining to the Health and Safety and Health and Hygiene standards are implemented and monitored within the hotel.
•To maintain a high standard of appearance and personal hygiene in accordance with Kempinski standards.
•Courtesy to guests and other members of staff at all times.
•Communicate effectively with the entire spa team, you are an important member of the team ensuring the entire spa journey for the guest.
•To assist to all guests and other members of staff at all times.
•To attend to guests in both the relaxation and waiting areas ensuring that they are comfortable as well as offering drinks.
•If required attendants will be responsible for taking guests shoes and guiding to changing rooms, as well as pointing out the location of heat experiences and relaxation areas and explaining their use.


Hotels / Hospitality

Guards / Security Services

Desired Candidate Profile

* Other Qualifications and Skills:
•Willing to work shift hours including weekends
•Ability to work and communicate in a multinational environment, including oral and written language skills in English; Any additional languages are an advantage.
•Operational knowledge of the role.
•Communication skills.
•Basic knowledge of hotel operations & Computer systems, including Microsoft Office (Word, Excel and PowerPoint) and Opera; Basic knowledge of Micros is an advantage.
•Passion for hospitality and the European elegance of service.

Keywords

Life Guard (Egyptain only)

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Kempinski Hotel

Beginning its journey in 1897, Kempinski Hotels is Europe’s oldest luxury hotel group. Headquartered in Geneva, the group has a wide collection of distinguished properties all over the world including the UAE (Dubai, Ajman, and Abu Dhabi), Qatar, Saudi Arabia, Egypt, Germany, Indonesia, China, Austria, Thailand, Turkey, and other locations. Each year, Kempinski keeps adding new destinations in the Middle East, Asia, Africa and Europe. Moreover, Kempinski Hotels owns and operates a broad international portfolio of more than 70 Hotels, luxury resorts, business and Spa hotels reflecting the finest and mesmerizing traditions of European hospitality.





The group believes its success completely relies on its diversified team of dedicated and experienced professionals. Kempinski provides numerous exciting and rewarding career opportunities and other benefits such as People Training and Talent Development Programs to ensure a great learning process for its people. It employs over 22,500 employees in more than 30 countries, with an average of 4 million guests every year. The Hotel Group believes that its corporate social responsibilities extend beyond its guests and employees into the communities where it operates.

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