Life & Health Treaty Broker Administrator

Lockton Inc.

The Treaty Broker Administrator plays a key role in managing client accounts across various territories, including providing support to the treaty/facultative broker in treaty/facultative placement processes, ensuring smooth and efficient handling of all related documentation and communications. He/she will also ensure seamless coordination across all activities with Brokers, Technical, Finance, Compliance, and other operational functions.

Responsibilities:

• Maintain the team s new business enquiry tracker and cedant-driven traffic light tracker to provide performance insights to the line manager.
• Prepare monthly management reports, including revenue reports (invoiced and accrued accounts), new and renewal business splits by territory and ceding company.
• Generate premium ageing reports, liaise with the technical team to track debts, and report legacy or flagged issues to the ageing debt committee.
• Maintain a real-time premium payment and quarterly statement tracker for accuracy and completeness.
• Prepare renewal slips in advance, incorporating necessary data and ensuring adherence to renewal procedures.
• Draft, finalize, and issue treaty/facultative slips based on agreed terms and broker approvals, ensuring timely dispatch to reinsurers.
• Collect signed slips from reinsurers and issue Evidence of Cover (EOC) emails to clients, ensuring all documentation is accurate and complete.
• Verify participating reinsurers against the company s market security list and request broker action if required.
• Coordinate with the processing team and ensure timely invoicing, addressing any queries from peer reviewers or processing teams.
• Prepare and verify checklists and premium worksheets for finalized treaties, including for non-proportional treaties.
• Schedule meetings, document minutes (internal, technical, and ageing debt), and manage follow-ups on pending tasks.
• Coordinate weekly team catch-ups, reminding brokers of necessary actions and addressing pending tasks.
• Address Notice of Cancellation (NOC) advice and track rescissions to maintain coverage for clients in collaboration with finance and accounting teams.
• Resolve claims or reinsurer queries by coordinating with the claims department and obtaining necessary loss reports. br>Identify and address technical or financial issues, liaising with brokers, clients, and reinsurers as necessary.
• Review signed slips, identify and rectify discrepancies to maintain accuracy and prevent disputes.

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• Bachelor s degree, with a minimum of 5-7 years of working experience in Treaty/facultative Reinsurance Life and Health, preferably with extensive knowledge and exposure to international reinsurance and Lloyd s market.
• Commitment to ongoing professional development, staying abreast of industry trends and best practices through formal and informal learning opportunities.
• Expertise in Lockton's desktop software and proficiency in Microsoft products (Word, Excel, Outlook) or similar software applications.
• Exceptional communication skills, both verbal and written, with the ability to effectively interact with clients, insurers, and colleagues at all levels.
• Time management, and prioritization skills, with a track record of meeting deadlines and delivering high-quality work.
• Advanced analytical and problem-solving abilities, including research, investigation, and strategic decisionmaking.
• Comprehensive understanding of Insurance Authority of UAE guidelines for commercial and retail customers, as well as Value Added Tax (VAT) regulations in UAE and international markets.
• Adherence to Lockton standards and procedures, with a deep understanding of the broking process and cash collection procedures.
• Demonstrated proficiency in working with office equipment and a commitment to continuous improvement.

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