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Lifestyle Manager

Quintessentially Egypt [Global Lifestyles SAE]

0 - 2 years Cairo - Egypt

Any Graduation. Any Nationality


, Posted on May 15, 2018 1 Opening

Job Description

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Our Lifestyle Managers team are the backbone of Quintessentially Lifestyle, handling our Members directly (via email and phone) and working on making their requests a reality.
• The role of a Lifestyle Manager is mainly to work on our local Members requests both locally and internationally; and to handle requests of international Members visiting Egypt.
• We provide recommendations, assistance and bookings on all lifestyle related aspects of our Members' lives.
• Our Members requests cover anything and everything relating to their lifestyle, travel arrangements, booking restaurants, entertainment, sporting events, spas, beauty treatments, practical assistance, gifting service, event planning and much much more.
• As a Lifestyle Manager you will be trained on a CRM program, to work as part of a global team, to provide world-class customer service, and will develop a deeper understanding of the luxury markets around the world.
• Lifestyle Managers work five days per week, with rotating shift based working hours. including weekends and public holidays.


Industry Type : Hotels / Hospitality
Functional Area : HR / Human Relations / Industrial Relations

Desired Candidate Profile

Must be available to start by 2nd week of June 2018
• 0-2 years experience
• Fluency in spoken English and Arabic is a MUST - (Preferable graduates of international language schools)
• Excellent written communication in English
• University Graduate - preferably with background in PR, marketing, travel, social sciences, liberal arts.
• Experience in hospitality (concierge, front desk, reservations, guest relations), high-end customer service, luxury retail, events and entertainment, PR and marketing is a plus
• Ability to work independently while adhering very strictly to company rules & regulations
• Team player that can multitask, has an eye for detail, very much a people person and can work under pressure.
• Flexibility to work on rotational hours/shifts, including weekends and public holidays - (Shifts are: 9:00-17:00/11:30-19:30/13:30-21:30/15:00 - 23:00).

Keywords

Hospitality Customer service Customer care Public relations CRM Luxury Customer support Email Event planning Written communication

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Quintessentially Egypt [Global Lifestyles SAE]

About this Company
Quintessentially Lifestyle Egypt is part of Quintessentially Group, the world leading luxury lifestyle management firm, global concierge service provider and Members-only Club. Founded in 2000 in London, Quintessentially has had great success over the years spreading to over...
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Industry:
Hospitality/Hotels
Recreational Facilities and Services
Travel and Tourism
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