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Lobby Ambassador (Arabic Speaker)

Fairmont Ajman

1 - 2 years Ajman - United Arab Emirates

Any Nationality


, Posted on March 17, 2018 1 Opening

Job Description

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Summary of Responsibilities:
Reporting to the Guest Services Manager, responsibilities and essential job functions include but are not limited to the following:
• Consistently offer professional, friendly and engaging service
• Greet and welcome guests while ensuring all service standards are followed
• Assist guests regarding hotel facilities in an informative and helpful way
• Follow department policies, procedures and service standards
• Follow all safety policies
• Other duties as assigned
Qualifications:
• Proficient in the English language (verbal & written) is a must.
• Previous experience of atleast 1 year in Front Office operations is required.
• Arabic speaker is a must.
• Must be able to handle a multitude of tasks in an intense, ever-changing environment
• Ability to focus attention on guest needs, remaining calm and courteous at all times
• Previous customer related experience an asset
• Previous PMS experience an asset
• Computer literate in Microsoft Window applications an asset
• Must be able to type 25 words per minute
• Must possess a professional presentation
• Strong interpersonal and problem solving abilities
• Highly responsible & reliable
• Ability to work well under pressure in a fast paced environment
• Ability to work cohesively with fellow colleagues as part of a team
• Hospitality Diploma is an asset
• Must be flexible in terms of working hours
• Must have the ability to handle cash effectively and accurately
Physical Aspects of Position:
Physical aspects of the position include but are not limited to the following:
• Frequent standing and walking throughout shift
• Occasional kneeling, pushing, pulling, lifting


Industry Type : Hotels / Hospitality
Functional Area : Chefs / F&B / Housekeeping / Front Desk

Keywords

Lobby Ambassador Hospitality Service Recruitment Computer literate Sports HTTP Policies Front office operations Cash handling Quality standards

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Fairmont Ajman


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