Lobby Lounge & Concept Store Manager
AccorHotel
Employer Active
Posted 14 hrs ago
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Experience
3 - 8 Years
Job Location
Education
Bachelor of Hotel Management(Hotel Management)
Nationality
Any Nationality
Gender
Not Mentioned
Vacancy
1 Vacancy
Job Description
Roles & Responsibilities
Key Responsibilities
- Oversee daily operations of the Lobby Lounge, ensuring seamless service and a stylish, welcoming atmosphere.
- Lead the team in delivering exceptional guest experiences through personalized and intuitive service.
- Collaborate with the culinary and mixology teams to maintain innovative menus, signature drinks, and seasonal activations.
- Monitor guest satisfaction, resolve issues efficiently, and ensure brand standards are consistently met.
Concept Store Operations:
- Manage the daily retail operations of the Concept Store, ensuring visual merchandising, stock management, and sales performance align with brand expectations.
- Curate and showcase a selection of high-end fashion, design, and lifestyle items that resonate with SO/ s chic and contemporary aesthetic.
- Build strong relationships with retail partners and local designers to maintain fresh and exclusive product offerings.
- Train and inspire the team to provide elevated, story-driven retail service.
Leadership & Collaboration:
- Recruit, train, and motivate team members for both areas, ensuring a culture of creativity, excellence, and brand passion.
- Work closely with Marketing and Events to design cross-promotions, collaborations, and pop-up activations connecting the Lobby Lounge and Concept Store experiences.
- Analyze performance metrics, implement improvement plans, and drive revenue growth through innovative ideas and premium guest engagement.
Desired Candidate Profile
Minimum 3 years of experience in hospitality or retail management, preferably in a lifestyle or luxury environment.
- Strong background in F&B service and/or boutique retail operations.
- Passion for fashion, design, and contemporary culture.
- Excellent leadership, communication, and guest relation skills.
- Fluent in English; additional languages (especially Arabic) are a plus.
- Creative mindset with a keen eye for detail, style, and presentation.
Company Industry
- Hotels
- Hospitality
Department / Functional Area
- Chefs
- F&B
- Housekeeping
- Front Desk
Keywords
- Lobby Lounge & Concept Store Manager
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