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Logistics Coordinator

GlassRock Insulation Co.

Posted on September 11, 2019

2 - 4 years Cairo - Egypt

Any Graduation. Any Nationality

Opening 01

Job Description

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Keep records of customer interactions and transactions, recording details of inquiries, complaints, and comments, as well as actions, are taken.
• Inform clients of unforeseen delays or problems
• Ensure appropriate actions were taken to promptly resolve customers concerns.
• Document actions are taken and provide solutions to possibly avoid future occurrences
• Contact customer to respond to inquiries; notify them of claim investigation results and any planned adjustments.
• Refer unresolved customer complaints to designated departments for further investigations.
• Assist in determination charges for services requested and arrange for billing.
• Complete contract forms, prepare change of address records and issue consignment orders
• Coordinate with customers on inventory and shipment of product
• Assist in the preparation and organizing of promotional material or events

Logistics / Supply Chain

Desired Candidate Profile

Minimum: Two years of Logistics experience is a must.
• Strong verbal, written and interpersonal skills.
• Excellent English language.
• Proficient using Microsoft Office applications, and database management.
• Ability to effectively work autonomously and as part of a team.


Logistics Coordinator


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GlassRock Insulation Co.

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