Job Description – TA Supervisor

1. Position Purpose

· Manage and coordinate all Technical Accommodation activities related to unit assessments, turnaround operations, material requests, contractor performance, and compliance with TQA standards. Ensure timely delivery of ready units, accurate documentation, and full accountability over operational materials and assets.

2. Key Responsibilities

Operational Oversight

· Supervise daily TA operations including unit inspections, preparations, handovers, refurbishments, and closures.

· Ensure all units undergo a full TQA assessment and that all snags are rectified before release.

· Coordinate with General Services, Technical Services, contractors, and cleaning teams to meet turnaround timelines.

Quality, Compliance & Reporting

· Conduct routine site inspections to verify quality standards and compliance with TQA guidelines.

· Ensure all audits and inspections include photo evidence via run-report or approved digital tools.

· Review daily, weekly, and monthly team reports and ensure accuracy in all documentation.

· Maintain compliance with operational manuals, HSE guidelines, and reporting protocols.

Material Control, MRE & GRN

· Raise MREs for furniture, appliance replacements, refurbishments, and operational materials.

· Track all MRE submissions and follow up with procurement until delivery.

· Inspect delivered items for compliance with specifications, quantity, and quality.

· Prepare and validate GRNs for all received materials, ensuring documentation, tagging, and system updates.

· Ensure proper storage, handling, and issuance of items as per inventory control procedures.

· Monitor stock levels and escalate low inventory for replenishment.

Contractor & Vendor Coordination

· Ensure all contractors comply with TA Assessment Guidelines and SLAs.

· Validate completion of works before sign-off or payment recommendation.

· Escalate recurring issues, delays, or poor workmanship to management.

Team Leadership

· Lead TA assistants, inspectors, and support staff to ensure timely and accurate task execution.

· Provide operational direction, coaching, and daily briefings.

· Conduct performance feedback and support staff development.

Stakeholder Communication

· Coordinate with Facility Management, EFM, Technical Services, Housing, and General Services.

· Ensure timely communication of planned works, events, or urgent updates.

· Highlight risks, delays, or operational challenges to management.

Inventory & Asset Management

· Oversee inspections of appliances, furniture, and assets during move-in/move-out processes.

· Validate replacement requirements and maintain accurate updates in asset tracking systems.

· Support forecasting of materials and asset requirements for upcoming operational needs.

3. Key Skills & Competencies

· Understanding of accommodation operations and technical standards.

· Proficiency in inventory systems, MRE processes, and GRN documentation.

· Ability to manage contractors and enforce quality standards.

· Strong organizational, communication, and leadership capabilities.

· Skilled in digital reporting and inspection tools.

4. Qualifications & Experience

· Diploma or Bachelor's degree in Facilities Management, Engineering, Supply Chain, or related field.

· 3–5 years’ experience in accommodation operations or facilities supervision.

· Experience with procurement workflows, MRE/GRN processes, and contractor management.

· Knowledge of quality audits, asset management, and operational reporting.