A well-renowned retail Company based in UAE is looking for an experienced Loyalty Program Manager.
Candidates with 4-7 years of Loyalty Program Manager experience from Mall Retail industry.
Proficient in relevant computer applications.
experience in loyalty, retention, marketing, business, or product management.
Demonstrated strength in analytical skills.
experience in development, implementation, and execution of credit, loyalty, and/or retention marketing programs.
Strong communication, analytics, budgeting, project management, decision-making, and planning skills.
In-depth knowledge of the industry and its current events.
Any diploma or degree holder preferably in marketing, business, or related field; MBA a plus.
Excellent time management and organisation.
Routinely organizing brand development activities.
Responsible for overall success of loyalty program and initiatives.
Develop data-driven loyalty and credit marketing initiatives to increase customer value.
Continuously define gaps in business performance and customer life cycle touchpoints.
Ensure campaigns achieve business goals by developing a forecast of financial impact.
Lead and manage the execution of multiple external vendors.
Cultivate partnerships with internal and external contacts to achieve flawless strategic and tactical execution that is aligned across all consumer-facing channels.
Manage loyalty budget effectively, including managing program-level budgeting, overall tracking, and reporting.
Ability to balance a strong management presence with a high level of approachability, encouraging and eliciting associate feedback and interaction.