Luxury Retail Customer Service Role FRSHR Leather Restoration

Employer Active

Posted 2 hrs ago

Experience

2 - 8 Years

Monthly Salary

AED 4,000 - 6,000 ($1,081 - $1,621)

Job Location

Dubai - United Arab Emirates (UAE)

Education

Master of Arts(Communication), MBA/PG Diploma in Business Mgmt(Marketing)

Nationality

Any Arab National, Any European National, Any Anglophone National, Any CIS National

Gender

Any

Vacancy

1 Vacancy

Job Description

Roles & Responsibilities

  • Manage client inquiries and resolve issues promptly and efficiently, ensuring a seamless and positive interaction for every customer.
  • Cultivate and maintain strong client relationships through proactive communication and follow-up, fostering brand loyalty and repeat business.
  • Process sales transactions accurately and efficiently, handling cash, credit card payments, and other payment methods with precision.
  • Maintain a thorough understanding of product knowledge, including materials, craftsmanship, and brand heritage, to effectively communicate with clients.
  • Assist with visual merchandising and maintaining a clean and organized store environment, ensuring a luxurious and inviting atmosphere.

Desired Candidate Profile

  • Possesses a High School Diploma or equivalent; a Bachelor's degree in a related field is a plus.
  • Demonstrates a minimum of 2 years of experience in luxury retail customer service, showcasing a proven track record of success.
  • Exhibits a strong understanding of luxury brand standards and customer service principles, ensuring a premium client experience.
  • Displays exceptional communication and interpersonal skills, with the ability to build rapport and connect with clients from diverse backgrounds.
  • Exhibits a passion for luxury fashion and a keen eye for detail, demonstrating a strong understanding of current trends and styles.

Employment Type

    Full Time

Company Industry

Department / Functional Area

Keywords

  • Customer Service Representative

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FRSHR Leather Restoration

Fast growing, ambitious, luxury Leather Restoration Business

HAMZA - SENIOR

DIP, Dubai, United Arab Emirates (UAE)

Www.frshr.ae