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Manager Business Operations

VIVA

Posted on May 16, 2019

7 - 10 years Manama - Bahrain

Bachelor of Business Administration(Management). Any Nationality

Opening 01

Job Description

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Monitor the execution of work by setting operational plans to ensure the delivery of team objectives
Ensure that work is performed consistently within policies, procedures and service standards
Ensure correct contracting with Business Sales Teams in the pursuit of operational excellence;
Manage regular auditing & performance reporting for entire business operations teams
Ensure that all products have fully compliant processes and procedures in place for provisioning, billing and customer acceptance
Own contract life cycle management and proactivity engage with sales in advance of contract expiry to defend existing revenues and re-sign commercial sound contracts
Drive revenue assurance functional scope for Business.
Report the overall performance of Sales activities and own the function of monitor and calculate the commissions for sales department and channel partners.
Own and control business inventory.
Operate Customer retention for Business customers & recommend next best actions (Post Launch)
Contribute in setting credit validation and needed checks for any contracted business customer
Own and develop the quality function for the business unit
Contribute and engage in system changes pertaining to better activities for pre-sales, sales & operations team
Perform other duties as requested.


Telecom / ISP

Corporate Planning / Consulting / Strategy / M&A

Desired Candidate Profile


Bachelor s degree in Sales , Marketing, IT, Telecom Engineering or equivalent from a recognized university
7 - 10 years of relevant experience in managing Sales and Operations, Support, with a telecom company at a Managerial Level

Keywords

Manager Business Operations

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VIVA


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