Manager - Inside Sales Bayut.com

In this role, you will:

• Train, Mentor, and lead sales team;

• Meet or exceed the team s productivity with 100% accuracy;
• Meet SLA of the volumes, customer service and number of clients converted;
• Develop talent within the team by providing guidance, ongoing feedback, coaching and development opportunities, enabling team members to achieve set targets;
• Provide encouragement to team members, identifying areas for new training or skill checks;
• Assist management with the hiring process and training of new team members;
• Answer team member questions, help with team member problems, and oversee team member work for quality and guideline compliance;
• Set and Track sales targets for your team;
• Develop strategies to promote team member adherence to company regulations and performance goals;
• Conduct team meetings to update members on best practices and continuing expectations;
• Generate and share comprehensive and detailed reports about team performance, mission-related objectives and deadlines;
• Prepare monthly, quarterly and annual sales forecasts;
• Provide quality customer service, including interacting with customers, answering customer inquiries, effectively handling customer complaints and occasionally visiting customers.