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Manager, Protocol Special Projects Training & Programming

Expo 2020 Dubai

Posted on January 13, 2020

6 - 8 years Dubai - United Arab Emirates

Any Graduation. Any Nationality

Opening 01

Job Description

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Department Definition
The Protocol department is responsible for planning, implementing and delivering the Protocol program before, during and after Expo 2020.
Opportunity Responsibilities
The role of the Manager, Special Projects Training & Programming is to directly manage all special projects related to protocol or impacting on any protocol guest group during event time as well as ensuring the correct distribution of volunteers and staff deployment as and when required.
The main responsibiltlies of the role include:
- Prior to event time the incumbent is going to represent the best interest of the protocol team in relation to events that will take place within the 6-month period as side events to the official program;
- He/she will also manage all clients' expectation in relation to ongoing activities indirectly related to the protocol program but still having the highest reputational exposure for all protocol internal and external stakeholders;
- Coordinate all Special Projects activities in relations to training, side events and guest participation while controlling the submission of key information to all relevant internal stakeholders to ease their planning, scoping and sourcing;
- The incumbent is also responsible to design, scope and plan the protocol integrated staffing plans, rostering and programming in order to appoint the relevant number of resources during special events that not directly related to the protocol detailed calendar of activities but impacting over the daily protocol rhythm;
- It is also crucial for this person to better represent the protocol interest of all operational teams managing side events having as objective the direct participation and involvement of any of our guest in order to ensure a flawless client's journey end to end;
- Lead the team responsibly and proficiently, providing effective line management to direct reports;
- Set objectives and evaluate performance of individual direct reports and actively manage key personnel issues;
- Ensure that all staff acquire the required skills and knowledge through appropriate learning and development programs.

Advertising / PR / Event Management

Site Engineering / Projects

Desired Candidate Profile

6+ years of xperience in high level protocol / dignitary organizational roles, with strong leadership and interpersonal skills, as well as:
- A Bachelor's degree certificate within a relevant field;
- Strong diplomatic, management & operational capabilities. Approachable, active listening skills and encourages growth and team work with the department and organization;
- Confident, capable collaborative manager, with exceptional attention to detail and time management;
- Project management, financial and planning management skills;
- Strong communications skills, collaborative, cultural sensitivity.
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Manager Protocol Special Projects Training & Programming


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Expo 2020 Dubai

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