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Manager - Quality Assurance Testing

Abu Dhabi Commercial Bank

Posted on August 8, 2018

10 - 11 years Abu Dhabi - United Arab Emirates

Any Nationality

Opening 01

Job Description

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To manage the Quality Assurance testing function to ensure all system enhancements and implementation projects pass internal software quality checks prior to delivery for business user acceptance testing
Test Planning
Develop comprehensive test plans which adequately cover the project scope and facilitate test execution phase of the project/system enhancement request effectively within agreed timelines
Test Support
Ensure support and guidance is extended to all testers to understand project needs and system requirements and monitor quality on test artifacts and progress on the test execution
Test Execution
Ensure independent review on test results to ensure required quality checks are adequately performed on all testing undertaken
Policies, Processes, Systems and Procedures
Recommend and implement improvements to departmental policies, procedures and processes covering all areas of activity so that all relevant procedural requirements are fulfilled while ensuring that ADCB delivers best-in-class services, products and innovation
People Management
Manage self and team in line with ADCB s people management policies, procedures, processes and practices to ensure adherence and to maximise own and employee contribution to business performance
Organise and supervise the activities and work of the team to ensure that targets and objectives are achieved and the business plan is delivered in line with the required policies, processes, procedures and systems.
Customer Service
Demonstrate Our Promise and apply the ADCB Service Standards to deliver the bank s required levels of service in all internal and external customer interactions
Continuous Improvement
Manage and motivate the team to ensure they contribute to, and participate in, the identification and implementation of change initiatives, programmes and projects in line with the bank s standards

Banking / Financial Services / Broking


Desired Candidate Profile

Minimum Experience
At least 10 years of experience in a software quality assurance function
Minimum Qualifications
University degree/diploma specialising in Computer Science, engineering, management information systems, or related field
Professional Qualifications
Certification in ITIL
Project Management Professional (PMP) certification from Project Management Institute
Knowledge and Skills
Full understanding and experience in business functions and capable in identifying business processes and scenarios
Process management
Project management
Problem solving
Written and spoken English
Experience in managing a test engineers for system enhancements and projects


Pmp Customer Service Software Quality Assurance Computer Science Test Execution Management User Acceptance Testing Continuous Improvement Project Management Manager Quality Assurance


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Abu Dhabi Commercial Bank

Founded in the year 1985, Abu Dhabi Commercial Bank is a full-service commercial bank that offers a comprehensive range of products and services including private banking, corporate banking, commercial banking, retail banking, cash management, investment banking, wealth management, corporate finance , foreign exchange, Islamic products, interest rate and currency derivatives, property management services and project finance. Today, ADCB has more than 50 branches and cash offices in the United Arab Emirates and 300 ATM's spread throughout the UAE. The bank has two branches in India as well.

The Emiratization strategy chalked by ADCB has been rewarded with Best Emiratization Awards four times. The bank’s success is backed by the Emarati Academy, which is working to provide necessary knowledge and training to ensure that the high school and university graduates graduating from their institution are fully prepared for branch or departmental roles.

ADCB’s aim is to become the most valuable bank in the UAE. Towards this end, the bank has grown and its presence and has gone from strength to strength with more than 5000 employees. The bank is committed to bringing out the very best from each and every employee. It believes in assessing not just the employee’s performance on the basis of the results achieved but also on the basis of how these results are achieved.
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