The Manager of Health, Wellness, and Counseling (HWC) oversees the delivery of mental health service to the University s students and dependent spouses. Duties include providing direct clinical client care to a diverse student population, including intake evaluations, developing individualized treatment plans, leading individual or group therapy sessions, and making treatment referrals. Additional duties of the Manager include coordinating prevention outreach; recruiting, hiring, and supervising staff; proposing improvement initiatives; and creating and implementing assessment plans.
• To oversee the administrative and clinical day-to-day operations of the HWC program.
• Hire, train, supervise, and evaluate HWC staff.
• Coordinate strategic planning and set short-term and long-term goals in the areas of counseling, wellness, outreach, and consultation.
• Oversee program development, operations, and assessment of Health, Wellness and Counseling services.
• Provide psychological counseling services to students on an individual, marital, and group basis.
• Provide crisis intervention, triage, assessment, and same day emergency appointments as well as assist other departments in addressing student crisis situations as they arise.
• Participate in rotating on-call after-hours phone support.
• Manage, create, and deliver student centered health and wellness outreach programming (i.e. presentations, workshops, focus groups).
• Develop and maintain clinical policies and procedures to ensure adherence to the highest clinical standards.
• Oversee administration of confidential clinical records and information.
• Collaborate with University Health Clinic and Psychiatric services as pertinent to student care.
• Serve on University committees such as the Behavioral Intervention Team and the Community Mental Health Committee.
• Coordinate student referrals to community practitioners.
• Provide consultation to faculty, staff, and parents regarding student mental health needs.
• Oversee HWC strategic planning.
• Evaluate and assess HWC in accordance with University requirements; write yearly administrative reports.
• Maintain active involvement in University-wide policies, procedures, and practices.
• Maintain compliance and ethical standards of HWC and the University.
• Establish and maintain collaborative working relationships with campus departments.
• Educate faculty and staff on working with students of concern and other mental health topics.
• Inform the University community of best practices in college mental health counseling.
• Support and assist University objectives and programs as appropriate (i.e. Orientation, Commencement, student leader training, and student development programs).
• Participate in the overall administration of the Graduate Services and University by attending staff meetings, serving on committees, representing the Division and University as requested, and cooperatively assisting colleagues.
• Provide student support that is sensitive to the social and cultural issues involved with an international university located in the Kingdom of Saudi Arabia.
• Other duties within the range of skills normally associated with this type of position, as required
• Knowledge of Counseling Center policies and procedures, goals, and professional standards as well as standard ethical guidelines.
• Working knowledge of therapeutic treatment modalities for topics of relevance to a graduate level university population.
• Strong knowledge of risk-assessment process.
• Appreciation of college student needs, demonstrated cultural competency, and sensitivity to and experience with diverse cultural backgrounds.
• Able to multi-task and thrive in a fast-paced environment; works independently yet successful in a team setting.
• Able to manage, lead, guide, direct, or influence people. Exhibits strong strategic and operational decision-making skills.
• Able to be relied upon to perform a task in the way required and to complete the assigned job duties and responsibilities.
• Possesses excellent verbal communication, writing, and correspondence skills, as well as public speaking abilities.
• Demonstrates excellent interpersonal skills needed to work effectively across culturally diverse community.
• PhD, PsyD, or equivalent advanced certificate in Psychology
• Currently licensed as a psychologist from national or regional accrediting body
• 5 years of related experience within a University setting and with demonstration of gradually increasing responsibility/leadership
• Experience with Titanium or similar electronic record systems.
• Preference for Advocate or Maxient knowledge.
• Fluent in English. Strong preference fluency in second language.
• Demonstrated experience working with diverse cultural populations
• Excellent and persuasive communicator with the confidence to gain credibility and respect